Case Manager
Case Manager
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
HANAC Inc. originally founded by George Douris as the Hellenic American Neighborhood Action Committee is a New York Citybased multifaceted social services organization. The organization was founded in 1972 to serve the needs of vulnerable populations throughout New York City.
TheCase Manager of the NORC program will assist the Program Director to manage the operations of a social services information referral and assistance program that emphasizes benefits and entitlements to eligible members of the community.
Rate of pay: $21.00 per hour
Work Schedule: MF 8am to 4pm
Location:3334 Crescent Street Astoria NY 11106
**Bilingual preferred but not required.
Responsibilities include but are not limited to:
- Direct provision of case management and case assistance to client.
- Excellent communication skills including oral and written with the ability to work with clients in crisis.
- Knowledge of services or resources available to defined clientele.
- Interviewing clients for needs assessment (can be phone office or inhome).
- Providing case assistance and case management (including assistance in acquiring interpreting and completing required forms and gathering verification information for entitlements and services) to clients to appropriate service agencies.
- Follow up on clients cases on a regular basis to assure the resolution of issues identified as well as identify possible new issues.
- Escorting clients to appropriate services to assist with language translation completion of the necessary paperwork etc.
- Attend required training inhouse or at other venues to keep abreast of laws regulations services and issues affecting defined clientele.
- Maintaining case service log for documenting time issues and resolution.
- Computer entry of the program required statistics.
- Attend Weekly and Monthly case management meetings with Program Director.
- Follow established onsite safetyand emergency procedures.
- Other tasks as needed.
Qualifications:
- BA or Associates degree with demonstrated human service experience.
- Must have experience providing social services case assistance.
- Strong communication skills (writing and speaking).
- Strategic thinking and planning skills.
- Demonstrated interest in social services and experience working with older adults is preferred.
Benefits Offered: Excellent benefits including health insurance plan dental vision and life insurance plan flexible spending account 403b vacation sick holiday pay and TransitChek.
Required Experience:
Manager
Employment Type
Full-Time
