Customer Service Administrative Assistant
Customer Service Administrative Assistant
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40000 - 40000
1 Vacancy
Job Description
This is a remote position.
Role Name: Customer Service & Administrative Assistant
Schedule: 40 hours per week MondayFriday 9:00 AM 5:00 PM with a 30 minute lunch break
Client Timezone: UK Time
Client Overview
Join a rapidly expanding digitalfirst personal care brand that s revolutionizing the industry through innovative products and exceptional customer experience. This modern ecommerce company has established itself as a leader in their space and continues to grow through their commitment to quality and customer satisfaction.
Job Description
Step into an exciting role where you ll be the digital face of a thriving personal care brand managing customer relationships through modern communication platforms. You ll utilize cuttingedge helpdesk technology to ensure exceptional customer experiences while supporting crucial administrative operations. This position offers significant growth potential as you ll be joining during an exciting expansion phase where your impact will be directly visible in the company s success.
Responsibilities
- Manage customer inquiries professionally through a modern helpdesk platform
- Craft thoughtful and solutionoriented responses to customer emails
- Coordinate internal communications and ensure proper routing of important messages
- Execute vital administrative tasks that keep operations running smoothly
- Conduct research and prepare informative summaries
- Maintain organized documentation and followup systems
- Support team efficiency through proactive administrative assistance
Requirements
- 35 years of proven customer service experience
- Strong proficiency with modern helpdesk platforms
- Excellent written communication skills with attention to detail
- Experience in fastpaced digital environments
- Selfmotivated with strong organizational abilities
- Ability to work independently while maintaining team alignment
- Comfortable with digital tools and eager to learn new systems
Independent Contractor Perks
- HMO Coverage for eligible locations
- Permanent work from home
- Immediate hiring
- Steady freelance job
3-5 years of proven customer service experience Strong proficiency with modern helpdesk platforms Excellent written communication skills with attention to detail Experience in fast-paced digital environments Self-motivated with strong organizational abilities Ability to work independently while maintaining team alignment Comfortable with digital tools and eager to learn new systems Independent Contractor Perks HMO Coverage for eligible locations Permanent work from home Immediate hiring Steady freelance job
Employment Type
Full Time
