Receptionist mfd
Receptionist mfd
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Job Description
JLL empowers you to shape a brighter way.
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate skilled trades or technology or youre looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward.
We are looking for you as a Receptionist managing frontofhouse services and reception duties and ensuring efficient facilities services delivery. Your main tasks are:
Customer Service
Greet all visitors with a warm welcome creating a memorable experience.
Assist and direct visitors to the appropriate staff member always maintaining security protocols.
Knowledge of office services spaces and amenities available to share with guests helping them feel welcomed and productive.
Greet assist and direct candidates/new hires/visitors and the general public to the appropriate staff member.
Receive direct and relay telephone email and other queries
Maintain the reception area in good order
Administration of parking spaces for visitors and employees
Arrange taxis for client staff and visitors are requested
Book onsite meeting rooms and hospitality as per client requests and according to site procedures
Mail and courier duties
Immaculate personal presentation and the ability to ensure that the Front of House team maintains a professional image and standard of at all times
Ensure all Front of House tasks such as visitor preregistration; mailbox management and event checkin desk/s are completed daily.
Track all visitors including vendors visiting employees and guests using client provided tool.
Coordinate security access cards for employees and vendors
Coordinate printing and issue of visitor badges.
HSE Security & Quality
Demonstrate permanent high level of security awareness knowledge of emergency
evacuation procedures procedures for visits from local authorities as well as general Health & Safety
Issuing of ID and access badges for new hires/vendors/visitors and maintaining record of same.
Monitor and maintain office and badge consumables in line within agreed stock levels.
Maintain the security signin book
Understand & actively support JLLs Quality Management program
Site Operations
Conduct daily meeting room checks when in satellite offices or as required by Facilities Manager
Prepare & serve hot beverages layout & clear away catering when in satellite offices or as required by Facilities Manager
Handle/Assist with incoming and outgoing mail enquiries according to the existing procedures
Assist in coordinating the repair and maintenance of office equipment and in the ordering in of office supplies.
Ensure accurate and detailed hand over is planned & passed on (for tasks for within responsibility) if absent from the business Additional Duties and Responsibilities
Promotes high level of satisfaction among property management team members and The Client users by promptly responding to their service requirements. Assures prompt response by other team members and selected contractors through dispatch voice mail and / or other direct contact
Provides administrative support to the Facilities Team
Acknowledges role as management office ambassador.
Ensures that the firms image is reflected through proper telephone and reception procedures and quality service.
Your personal attributes and qualifications
Strong customer service skills
Problem solving
Decision makings
Excellent verbal & written communication
Excellent organisational and timemanagement skills
Ability to multitask and implacable attention to details
Proficient with the use of Microsoft Office tools and Conference technology Experience
Hotel Reception / Concierge experience desired/ Running a front desk
Minimum leaving certificate
Proficiency in English alongside fluency in the local language is highly desirable.
First Aid desirable
Help shape JLL
We look forward to receiving your application stating your earliest possible starting date and your salary expectations.
Please understand that paper applications cannot be accepted and due to reasons of data protection will be destroyed.
Jones Lang LaSalle SE
Your contact:
Stefanie Korte
Location:
Onsite Munich DEUIf this job description resonates with you we encourage you to apply even if you dont meet all of the requirements. Were interested in getting to know you and what you bring to the table!
JLL Privacy Notice
Jones Lang LaSalle (JLL) together with its subsidiaries and affiliates is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLLs recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data please view our Candidate Privacy Statement.
For additional details please see our career site pages for each country.
For candidates in the United States please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.
Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
Employment Type
Full-Time
