VP - Claim - Casualty Multinational

Vice President Multinational Claims

This peopleleader position will be responsible for the management staff development and technical claim results for the Multinational team within the Casualty Specialty Claims Department. The Multinational team provides specialized claim handling on behalf of Chubbs Multinational customers in the U.S. and individual will be responsible for delivering excellent financial and service results involving bodily injury and property damage claims under Automobile and General Liability (GL) policies including Product Premises Completed Operations and Employers Liability coverages on primary and excess policies. The position will also be responsible for developing staff succession planning and executing strategies to achieve goals and objectives. The ideal candidate will be responsible for the efficient/consistent delivery of service to our customers and business partners that meets or exceeds Chubbs standards and complies with all applicable statutes/regulations within the assigned jurisdiction(s).

This position reports to the SVP Casualty Specialty Claims.

Responsibilities:

The desired candidate is serviceoriented and resultsdriven and must also possess excellent administrative leadership and organizational skills. Candidate must be able to make timely and appropriate decisions and is expected to communicate regularly with senior executives. Experience in performance management training staff development and succession planning is a strong plus.

This position will require 25 travel.

• Ensure high level of technical claim handling from professional claims staff.
• Interact with business management and direct leadership in underwriting to communicate claim trends which impact the business.
• Responsible for the overall claim strategy for nonlitigated and litigated Multinational claims.
• Ensure the claims team operational activities meet with and integrate with organizational requirements for quality management internal and external audits compliance and privacy policies and procedures.
• Guide staff with the handling of claims ensuring appropriate internal stakeholder coordination and .
• Analyze and provide appropriate direction on coverage and communicate coverage positions to key parties.
• Provide outstanding customer service and work with the insured broker and business partners in the adjustment of claims.
• Set reserves within authority and make claim recommendations to senior management.
• Establish and maintain strong customer relations.
• Participate in regular and meaningful discussions with internal and external business partners in addition to being a U.S. claim resourceto ourglobal claim offices and underwriters.

• At least ten years in claims management with a high degree of competence in the handling of complex casualty claims involving catastrophic injuries property damage and products liability is required.
• Experience handling international claims is required.
• Strong presentation and negotiation skills.
• Excellent communication and interpersonal skills to manage multiple stakeholders through challenging losses including claimants customers insureds brokers attorneys underwriters and senior executivesconcerning losses.
• Ability to motivate team members while working independently within authority.
• Indepth knowledge of adjustment processes issues and trends in multiple lines of business.
• Demonstrated ability in dealing with coverage matters.
• Working knowledge of industry best practices and procedures.
• Ability to make prompt intelligent decisions based upon complex loss scenarios.
• An advanced degree (JD or MBA) is preferred but not required.

Who are we looking for

Successful professionals at Chubb come from many backgrounds and experiences and bring that rich diversity with them to our company along with:

• an inclusive mindset which allows differences to be leveraged for better business results;
• open transparent communication; and
• teamwork and inclusion which draws on diverse ideas and perspectives; and new ideas innovation and ways of thinking which support diversity

The pay range for the role is $159900 to $271900. The specific offer will depend on an applicants skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program. Chubb offers a comprehensive benefits package more details on which can be foundon our careers website. The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled.