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1 Vacancy
Job Description:
Chats Cloud Cover is seeking a motivated and detailoriented Entry Level Customer Service Assistant to join our growing team. In this role you will serve as the first point of contact for clients addressing inquiries and ensuring a high standard of customer satisfaction. This is an excellent opportunity for someone who enjoys helping others and is looking to grow professionally within a fastpaced support environment.
Responsibilities:
Respond to customer inquiries via phone email and live chat in a timely and professional manner
Provide accurate information about products and services
Resolve customer concerns efficiently escalating issues when necessary
Maintain detailed records of customer interactions using our internal system
Collaborate with team members to improve customer experience and support procedures
Participate in regular training sessions to stay updated on company services and policies
Qualifications :
Qualifications:
High school diploma or equivalent; associate degree preferred
Excellent verbal and written communication skills
Strong attention to detail and organizational abilities
Ability to handle multiple tasks and work in a fastpaced environment
Basic computer skills and familiarity with customer service software
A positive attitude and a willingness to learn
Additional Information :
Benefits:
Competitive salary between $45000 $50000 annually
Opportunities for career advancement and professional development
Onthejob training and continuous learning support
Supportive team environment and inclusive workplace culture
Paid time off and companyrecognized holidays
Remote Work :
No
Employment Type :
Fulltime
Full-time