- Resolving customer complaints brought to your attention.
- Responsible for managing inquiries
- Resolving issues
- Ensuring customer satisfaction through various communication channels
- Aiming to foster loyalty and positive experiences.
- Timing: 7:30 am 3:30 pm
Requirements
- Excellent interpersonal and written and oral communication skills.
- Ability to lead a team.
- Knowledge of CRM systems.
- Computer skills.
- Knowledge of mediation and conflict resolution techniques is preferable.
Excellent interpersonal and written and oral communication skills. Ability to lead a team. Knowledge of CRM systems. Computer skills. Knowledge of mediation and conflict resolution techniques is preferable.
Education
12th/Graduate