Accounts Receivable Collections Specialist
Accounts Receivable Collections Specialist
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Salary Not Disclosed
1 Vacancy
Job Description
DISA Global Solutions is an industryleading safety and compliance solutions provider with customers across the Globe since 1986 and more than 1200 Team members across more than 30 locations. When you join the DISA Team you join an industry leader that more than 30 of fortune 500 companies use. With a rich history of IT innovation we have more than 55000 customers and complete more than 10 million orders each year.
DISA is proud to be a Top Workplaces award winner across multiple locations in 2023. We offer competitive pay a robust benefits package and an exciting place to work. We have a collaborative and teamoriented culture with numerous opportunities for career advancement. We host monthly appreciation events and our internal learning and development team provides the resources for employees to engage in continuing education and training.
Position Summary:
The Accounts Receivable Collections Specialist reports to the Collection Manager and is responsible for providing satisfactory client support with regard to billing inquiries and concerns. The AR Collections Specialist is a customer service problem solver who assists with the resolution of client inquiries and disputes in order to facilitate payment of receivables. This is a critical role as the swift resolution of customer issues allows for expeditious payment to the client account. The AR CollectionsSpecialist will conduct his/her activity with professionalism courtesy and diligence.
Essential functions:
Verify and send invoices for services rendered if requested.
Submission of all credit memo requests misapplication of payments debit rebill forms including all support documentation arising from disputed claims.
Add proper notations on accounts ensuring proper status updates and coding on accounts.
Communicate with customers via phone email fax or mail.
Processing customer credit card payments.
You will submit closure forms for account closure requests.
Emailing/ faxing billing reminders and statements to clients.
Reconcile accounts receivable using weekly aging reports.
Handling all email inquiries as well as inbound and outbound calls in a timely manner.
Following company policies and protocol when handling different topics.
Build workable relationships by assistingclients in a positive and supportive manner.
Enter notes and records of all conversations on the Clients account.
Obtains and mails invoice copies for customers as requested.
Assists with invoicing.
Other duties as assigned by management.
Key Skills & Experience:
Associates degree (A.A/A.S) (preferred) or related two years of college or technical school OR two 2 years of related AR collections experience and or training; or combination of both.
Working knowledge of MS Office and databases
Excellent communication skills (written and oral)
Sage experience preferred
Must show initiative and be reliable to work with a high level of independence.
Bilingual helpful but not required
Schedule: Monday Friday 8:00 am to 5:00 pm CST
Working Location: Hybrid/Local Remote Houston area
Physical Working Conditions:
Physical demands: While performing the duties of this job the employee is regularly required to speak hear have close vision distance vision color vision peripheral vision depth perception and the ability to adjust (occasionally) sit up to 8hrs. a day stand (occasionally) use hands to finger handle or feel objects tools or controls; reach with hands and arms able to liftup to 15lbs.(occasionally).
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The pay range for this position is listed below. Your actual pay rate will vary based on: Geography SkillSet and applicable Local and State Pay Practices. Any questions please contact our DISA Recruiting Team at
Job Pay Range
$EOE/M/F/Vet/Disability
Required Experience:
Unclear Seniority
Employment Type
Full-Time
