DescriptionCombined Insurance a Chubb Company is seeking an Instructional Designer to join our fastpaced high energy growing company. We are proud of our tradition of success in the insurance industry of over 100years. Come join our team of hardworking talented professionals!
Location Chicago IL or Columbia SC
JOB SUMMARY
The Instructional Designer will be accountable for managing the development of innovative training programs through the creation of instructorled and online training content. All candidates must have experience in curriculum design training analysis instructional design and eLearning development. Strong project and relationship management skills are required. Strong skills working in a team based matrixed and hybrid work environment as well as independently is important.
RESPONSIBILITIES
- Serve as a partner to the business in analyzing product and process information and rapidly developing online learning and blended learning deliverables and tools
- Determine and implement learning strategies/programs appropriate for different audiences
- Work independently in managing multiple training projects between different client groups to reach expected outcomes
- Provide editing/quality control for training deliverables and communications
- Design and develop curriculums and other learning solutions in multiple formats
- Analyze and communicate the metrics of learning effectiveness; provide feedback and recommendations for ongoing improvement to management
- Leverage decisionmaking skills critical thinking and reasoning. Proactively resolve problems while exhibiting professional sound judgment and collaboration skills
- Prepare L&D and Field Team members to facilitate inperson and virtual training sessions for new and incumbent employees
REQUIRED SKILLS AND EXPERIENCE
- Bachelors Degree and a minimum of 35 yearsof instructional design experience and expertise in adult learning strategies including online learning and rapid design principles; or combined work experience and education
- Superior writing editing communication and presentation skills; ability to state issues in a concise solutiondriven manner
- Ability to quickly establish strong working relationships with all levels of personnel across multiple departments
- Outstanding organizational skills attention to detail project management skills
- Proficiency in prioritizing/reprioritizing tasks based on changing needs
- Ability to quickly analyze information develop curriculum outline and draft training content
- Ability and experience in working independently to develop training solutions from start (analysis) to end (delivery)
- Experience with elearning platforms (ex. as Articulate or Captivate); video/audio editing software (ex. Camtasia Audacity); and Adobe Suite (Acrobat X Pro Photoshop Illustrator)
- Proficiency in Microsoft Office products including Excel Word Outlook and PowerPoint
- Experience with design of SCORM compliant courses and experience with learning management systems. Experience with Cornerstone is a plus
- Skilled in Project Management with the ability to organize workflow to manage multiple projects and accomplish tasks with followthrough to completion
- Current knowledge of the latest training technologies and training program design strategies
- Some travel may be required up to 25.
PREFERRED SKILLS AND EXPERIENCE
- Skilled in process documentation and development of process education is a plus
- Experience in working with Learning Management Systems from an administration and instructional design perspective
- Experience working with the insurance industry: Sales Call Center and/or Insurance Claims Departments
- Masters Degree in Instructional Design or related field
- Bilingual in Spanish
The pay range for the role is $80000 to $90000. The specific offer will depend on an applicants skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program. Chubb offers a comprehensive benefits package more details on which can be foundon our careers website. The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled.