Spa Sales Associate
Spa Sales Associate
Posted on :
12-04-2025
Employer Active
1 Vacancy
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Job Description
Benefits:
- 401(k) matching
- Bonus based on performance
- Dental insurance
- Employee discounts
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
We are looking for dynamic individuals interested in growing in a sales position with our company and Hand and Stone! Preference to applicants with full time open availability including weekends and evenings.
Hand and Stone Massage and Facial Spa New Albany is perfectly placed right off Route 161 in the newly developed Hamilton Square for an easy commute from anywhere in central Ohio. New Albany is prestigious well established community that still continues to be one of the fastest growing suburbs in Ohio. New Albany community as a whole promotes healthy living for its residents making it the perfect place for our new Hand and Stone location.
The New Albany location opened in November 2020 and quickly became one of the top franchise spas in central Ohio. Hand and Stone New Albany was one of the fastest growing spas in the country earning Hand and Stones Fast Track Award 2021 and Rookie of the Year 2022.
Join an amazing Hand and Stone Spa team that is dedicated to seeing you learn grow and succeed. Hand and Stone is consistently introducing new services products and modalities as the industry continues to move forward with new techniques and technology. All levels of sales experience are welcome to be a part of this great new spa location dedicated to providing great customer service. It is our goal to build a positive team that works well together!
Job Responsibilities:
- Uphold all sanitation standards and requirements for the spa yearround.
- Meet membership gift card and enhancement sales goals.
- Effectively communicate with clients service providers other sales associates and managers regularly.
- Schedule and confirm appointments and balance the daily appointment book.
- Exhibit a strong desire to help others and promote the health benefits of regular visits to the spa.
- Properly greet clients before and after checking in and out for their appointments.
- Learn and stay up to date with special offers products services and procedures as they pertain to Hand and Stone.
- Follow Hand and Stone scripts for membership and gift card sales.
- Make appropriate recommendations on service enhancements.
- Familiarize and perform Hand and Stone signature services.
- Maintain detailed treatment records for all clients.
- Actively connect with customers and the community to increase sales.
- Assist management and service providers with tasks as needed to provide an excellent customer experience and wellmaintained business.
- Listen adapt to and share client feedback.
- Maintain a professional clean work environment and appearance.
- Contribute to the betterment of yourself as a professional the spa family and the community as a whole.
- Participate in daily weekly monthly and annual spa challenges to earn incentives bonuses and perks.
- Manage all front desk operations and serve as liaison to service providers and managers when necessary; including customer conflict resolution.
Job Qualifications:
- Sales and/or customer service experience; membership sales a plus
- Excellent verbal and written communication skills.
- Ability to learn quickly and adapt to a multitude of different situations to achieve the desired results.
- Teamoriented with the ability to work independently with minimal supervision.
- Computer proficiency; knowledge of retail/appointment booking a plus
- Possess strong organizational and interpersonal skills; able to multitask.
- Selfmotivated individual willing to help others.
- Excellent customer service skills and work ethic.
- Ability to work closely with others towards a common goal
- Flexible schedule with evening and weekend availability preferred.
- Professionalism and the personality to connect with clients.
- Willingness to learn and grow as a person employee and sales professional.
- Attention to detail and able to carefully follow direction.
- Experience with spa software and spa operations a plus.
Job Environment:
- Modern professional relaxing spa atmosphere that aims to make the massage and facial experience accessible and affordable for everyone.
- A comfortable safe space for employees to do their jobs and feel valued.
- Team oriented culture that promotes friendly competition rewards successes and provides opportunities for growth.
- Goalcentric spa that provides the knowledge materials and education to ensure success for its employees.
- Consistent but flexible scheduling and daily routine; multiple special events throughout the year to promote the spa and services we provide.
- Welcoming and respectful hierarchy within the organization and spa.
- Workplace filled with people who care. Care about providing exceptional services. Care about the members and clients we interact with. Care about the people we work with. And people who ultimately care about you!
- Leaders and organization that wants to see you succeed and will provide avenues and resources to do so.
Job Incentives:
- Paid time off
- Sales incentives
- 401k
- Health Dental Vision
- Free hands on training prior to starting
- Continuing Education
- Free monthly massage or facials
- Discount on services products and gift cards
- Provided uniforms
- Flexible schedule
Pay
- Base per hour PLUS sales commission
- Performance based bonus structure
Compensation: $15.00 $17.00 per hour
At Hand and Stone Opportunity Knocks.
Over 500 locations open across the U.S.
We have opportunities for Massage Therapists Estheticians Spa Managers and Spa Associatesat all stages of their careers. Full Time Part Timewe can provide the perfect fit with FLEXIBLE schedules.
Hand & Stones focus is on creating an experience that exceeds our guests expectations. We treat every guest & employee with respect. We know if you have happy employees you will have happy clients. Become part of the team and youll see that for yourself.
I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination benefits compensation day to day activities and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.
Required Experience:
IC
Employment Type
Full-Time
Key Skills
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