Free Goods Program Worker Contract
Free Goods Program Worker Contract
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Job Description
About Us
At the Calgary DropIn and Rehab Centre (the DI) we are dedicated to serving our community with kindness. Our mission to work with community to end homelessness one person at a time goes beyond providing immediate support; we strive to create an environment where individuals can regain their confidence and rebuild their lives.
We are more than an emergency shelter.
Our dedicated team of staff and volunteers work tirelessly to ensure that everyone who walks through our doors feels welcomed respected and valued. What sets us apart is our holistic approach to support. We offer not only safe and comfortable accommodation and meals but also access to essential resources such as health and recovery services and housing supports.
All of our programs including emergency shelter are lowbarrier traumainformed housingfocused and recoveryoriented aimed at supporting Calgarys most vulnerable citizens. And our doors are always open.
Department:
Free Goods Program
Job Category:
Salary
Reports To:
Free Goods Manager(s)
Position Type:
FullTime Contract
Direct Reports:
N/A
Schedule:
40 hours/week
Indirect Reports:
N/A
Location:
Donation Centre
Position Summary
Reporting to the Free Goods Manager(s) you will provide support to staff and clients and the daily operations of the Donation Centre and the MoveOut Program. You will be part of the Strategy Impact & Engagement pillar which includes fund development volunteer resources internal and external communications Kitchen and all DropIn operated buildings. You will be responsible for ensuring donation intake inventory data collection volunteer and practicum program support and other administration duties as well as item distribution among clients in need which will further the realization of the vision mission and strategic priorities of the DI; specifically helping people to be successfully and sustainably housed.
Time Commitment
40 hours per rotation; with 5 days on and 2 days off. Some unusual hour may be required from time to time as the need arises. Schedule may be altered at the discretion of management.
Job Duties and Responsibilities
- Safely transport the goods and materials by any of the DI fleet
- Ensuring PPE levels and protocols are always met
- Load unload and move donations and materials by hand or with basic material handling equipment
- Ensures trucks are clean in and out issues reported and documented
- Maintain and organize ensuring the loading dock downtown and at the Donation Centre is clear and organized at all times
- Maintains quality service by following organization standards
- Completes reports by entering the required information accurately with DI reporting systems
- Assist in troubleshooting donated items useful vs nonuseful vs garbage
- Contributes to team effort by accomplishing related results as needed
- Assisting in general clean up snow shoveling and janitorial when in house
- Assist in touring and supporting individual/group volunteers and fine options
- Helping assign tasks to volunteers and fine options when in house
- Supporting Agency needs; including and not limited to: Clothing Hygiene Kitchen and PPE
- Follow communications templates and procedures when working with community partners
- Foster a culture of community engagement throughout the DI and within community to ensure stewarding positive relationships and problemsolving for the best possible mutually beneficial outcomes.
Job Requirements
Please note that CSA steel toed footwear is required.
Required Competencies and Qualifications
- High school diploma or equivalent preferred
- Warehouse or similar experience preferred
- Satisfactory Criminal Record and Vulnerable Sector Check dated within the last 6 months. Copy required.
- Clean valid drivers license (must be at least 25 years of age for insurance purposes) is required for staff eligible for driving duties
- Possession of First Aid Forklift and WHMIS certification would be an asset
- Proficient knowledge of computers using Office365 and Microsoft Office and any other database software(s) used to track service delivery
- Team oriented friendly and will go out of their way to help all stakeholders
- Able to lift incoming donations (up to 50 lbs. and can evaluate whether the donations can be kept or discarded
- Able to use warehouse equipment and maintain it
- Willingness to do janitorial work
- Welldeveloped interpersonal and conflict resolution
- Welldeveloped communication skills both oral and written
- Demonstrate essential desktop troubleshooting skills
- Eager to learn new systems and adopt improved best practices
- Must demonstrate initiative and work autonomously
- A genuine commitment to the mission vision values and work of the agency.
Working Conditions
The individuals we serve are experiencing homelessness or precarious housing and may also be facing substance use disorders and/or mental or physical health challenges. Many have a history of significant trauma. These experiences can influence their interactions with both staff and one another. By recognizing these behaviors as responses to past experiences we are able to engage with our guests in a manner that is empathetic and respectful.
This role may involve highstress situations that require resilience compassion and composure. At the DI we are deeply committed to the wellbeing of our staff implementing policies and providing resources that support both physical and psychological safety as well as mental health. We address the immediate challenges faced by our team to provide the highest level of support as well as the cumulative impacts of this vital work. By prioritizing staff wellbeing we empower our team to provide the highest level of support to those in need fostering a culture of care and understanding throughout our organization.
While the work is demanding and requires a strong commitment those who are drawn to this field often find it to be one of the most impactful and rewarding careers they can pursue. Its about making a difference one person at a time.
Although the DI is a smokefree work environment there may be occasional exposure to secondhand smoke from designated smoking areas nearby.
Why the DI
The DI aims to be an Employer of Choice and affords each employee an opportunity to help make a real difference in our community and more importantly in the lives of those who rely on our services. We take great care in hiring the right people who fit and who share our outlook on the value of people. We believe in living our values in every work we speak and in every action we take and we want people who share this commitment.
Our Culture
Our values form the cornerstone of our culture:
RESPECT: Our actions honour the rights differences and dignity of others
COMMUNITY: Through collaborative partnerships we work together as a team building inclusive communities
KINDNESS: We accept each persons uniqueness with compassion and empathy
WELLNESS: We promote provide and support holistic wellbeing
ACCOUNTABILITY: We operate with transparency and integrity in both our relationships and ourcommitments.
What we Offer
Staff at the DI enjoy competitive compensation packages including employerpaid benefits depending on role and employment type.
Some of the employerpaid group benefits include:
- Vacation days
- Sick days
- Wellness days
- Extended Health & Dental coverage
- Employer Matching RRSP Program
- Homewood EFAP
- Life Insurance and Accidental Death & Dismemberment (AD&D)
Benefits are based on employment type and usually available on the 1st of the month following your start date. If you are successful in obtaining employment with the DI Human Resources will discuss your eligibility for benefits with you.
Vulnerable Sector Check
A satisfactory vulnerable sector clearance is require prior to resumption at the DI.
Alberta Living Wage Employer
The DI is an Alberta Living Wage Employer. This means we are committed to paying our employees a living wage that allows them to meet their basic needs and participate in their communities. A living wage is different from minimum wage in that minimum wage is mandatory and the same throughout the province while a living wage reflects what people need to cover the actual costs of living in their communities. Payment of a living wage is a voluntary commitment from employers to go beyond the minimum. Visithttps://livingwagealberta/livingwage/to learn more about the living wage.
The DI is an equal employment opportunity employer. We are committed to and support equal employment opportunity for all individuals without regard to race religion color national or ethnic origin gender age sexual orientation gender identity disability or veteran status.
If you are an applicant in need of accommodations or special assistance throughout the interview process please submit a request by email to
Other details
- Pay TypeSalary
Employment Type
Full-Time
