Associate Sales Technology Analytics Enablement - EDIERP coordinator
Associate Sales Technology Analytics Enablement - EDIERP coordinator
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1 Vacancy
Job Description
At Alcon we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly champion progress and act with speed as the global leader in eye care. Here youll be recognized for your commitment and contributions and see your career like never before. Together we go above and beyond to make an impact in the lives of our patients and customers.
We foster an inclusive culture and are looking for diverse talented people to join Alcon. As an Associate Sales Technology & Analytics Enablement EDI/ERP coordinator you will be trusted support of all EDI transactions for Alcon Canada and for supporting Customer Service on Commercial Systems. You will be the first level support and Super User for EDI ERP and other Commercial system tools. You will act as a liaison between Alcon IT services and the end users external customers vendors and/or trading partners at Mississauga Canada location. In this role a typical day will include:
Assist with Adoption User Training and Satisfaction.
Functions as a technical coordinator and internal consultant to understand and resolve issues with both inbound and outbound transactions encompassing idoc issues SI mapping interfaces and SAP ordertocash processes.
Coordinates the technical efforts associated with implementing and supporting EDI transactions including (but not limited to) 850 (PO) 810 (invoice) 855 (Order Ack) 856 (ASN).
Defines requirements and recommends solutions related to the EDI systems within the organization.
Coordinates customer EDI requests for all EDI transactions by acting as the central coordinator between the customer and the technical teams for set up configuration testing and Production golive.
Leads and coordinates crossfunctional EDI enhancement initiatives. Follows global change management methodologies and ticket systems to support initiatives
Acts as a liaison between the external or internal customer and the technical support teams
Analyzes and investigates all reported OTI issues and discrepancies to resolve all open deliveries invoices and blocks.
Communicates with key stakeholders and business subject matter experts to identify define and document business requirements and identify areas for improvement.
WHAT YOULL BRING TO ALCON:
Secondary School Diploma Preferred Bachelors Degree or PostSecondary Diploma
Strong written and verbal communication skill.
HOW CAN YOU THRIVE AT ALCON:
Benefit from a growing innovative environment.
Sharpen your current skills and gain exposure within different areas of the business.
Focused and strategic growth and development opportunities.
Join Alcons mission to provide outstanding innovative products and solutions to improve sight and improve lives!
Relocation assistance: No
Sponsorship available: No
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ATTENTION: Current Alcon Employee/Contingent Worker
If you are currently an active employee/contingent worker at Alcon please click the appropriate link below to apply on the Internal Career site.
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Alcon Canada Inc. is proud to provide employment accommodation during the recruitment process. Should you require any accommodations please notify us if you are contacted for a job interview.
Required Experience:
IC
Employment Type
Full-Time
