Advisor Pathways and Case Management - Workforce Instruction Grant Funded

We are currently seeking an Advisorwho will advance the institutions proud tradition of excellence in academics student life and community service.

SUMMARY

Partner with students faculty staff instructional services administrators and the community in a proactive process which facilitates the development of intentional educational and career plans to help students achieve academic personal and professional goals. Advisors are responsible for informing prospective new and returning students of educational opportunities and requirements. Advisors will provide a high level of customer service support to their caseload of assigned students and assist as needed with walkins peak registration recruitment orientation and completion programs and initiatives. Advisors play a critical role in the implementation of relevant student services activities to increase retention rates course completion rates and/or transfer to either a college/university or the workforce.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

1. In collaboration with student identify the appropriate educational and career options assist with the analysis of each option including possible outcomes and their implications; establish academic and career goals and establish an action plan for students to explore alternative careers and related program adjacency;
2. Identify options for students to satisfy degree requirements evaluate and make recommendations and or amendments to students program of study;
3. Use case management principles of advocacy assessment and service facilitation to advance the achievement of student goals and link students with appropriate resources throughout the educational continuum and beyond as necessary;
4. Utilize available and appropriate technology to: monitor academic progress of students toward degree and/or certificate completion identify current and potential academic needs document ongoing case management activities and document all pertinent student information and status updates;
5. Teach students the skills to selfnavigate to degree completion utilizing campus information student online system and campus resources;
6. Assist students in the acquisition usage and evaluation of information including college guidelines catalogs and online resources;
7. Interpret admissions assessment scores and advise students of appropriate placement and coursework;
8. Monitor caseloads to ensure that students are making adequate progress towards completion of chosen certificate or degree and use available technology tools to send caseload messages regarding milestone attainment;
9. Respond in a timely fashion to proactive early alerts of assigned students. Provide information and referrals to students needing services such as: tutoring testing career entry counseling financial aid disability services etc.;
10. Provide information regarding student life opportunities to include student activities and recreational sports. Inform students of the benefits (i.e. leadership skills team building and civic engagement);
11. Provide information regarding the promotion of special programs and opportunities such as learning communities bridge courses honors programs service learning etc.;
12. Inform students of procedures such as withdrawal repeating coursework advanced standing credit graduation etc.;
13. Provide transfer planning to universities to include joint admissions programs articulation agreements common course numbering system and transfer plans;
14. Provide assistance to students parents and community agencies with accurate upto date information to make sound educational decisions;
15. Attend annual professional development training as required;
16. Assist with recruitment activities to include arranging onsite college visits for parents and students;
17. Establish and maintain interdepartmental relationships with all student services and instructional programs;
18. Participate in college committee work as recommended and approved by supervisor;
19. Participate in at least one HCC student event per semester as scheduled and approved by supervisor; and

Participate in HCC graduation as required by Student Services leadership team.

QUALIFICATIONS

To perform this job successfully an individual must be able to perform the essential duties and responsibilities listed above. The qualifications listed below are representative of the education experience knowledge skills and/or abilities required.

EDUCATION

Bachelors degree required. Masters degree in a related field is preferred. .

EXPERIENCE

Prefer two 2 years related work experience in postsecondary institution.

Experience with PeopleSoft is a plus.

KNOWLEDGE SKILLS AND ABILITIES

1. Demonstrated experience with computers and database related software;
2. Selfdirected with the ability to work independently within changing deadlines;
3. Must possess good interpersonal skills to perform successfully in a large multicultural environment;
4. Experience in advising both traditionalaged students and adults in a higher education setting preferred;
5. Well organized taskoriented and flexible; and

Able to work flexible hours to include evenings and weekends.

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other jobrelated instructions and to perform any other jobrelated duties requested by their supervisor.

This job description may be revised upon development of other duties and changes in responsibilities.