Customer Logistics Manager
Customer Logistics Manager
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Job Description
At Roche you can show up as yourself embraced for the unique qualities you bring. Our culture encourages personal expression open dialogue and genuine connections where you are valued accepted and respected for who you are allowing you to thrive both personally and professionally. This is how we aim to prevent stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche where every voice matters.
The Position
As a Customer Logistics Manager you will join the Finance & Logistics function of Roche Italia. You will be responsible for the supply and distribution activities of the pharmaceutical divisions products in the local market overseeing the supply chain activities within the country to ensure defined service levels with the aim of reducing or eliminating potential risks.
Specifically you will have the following areas of responsibility:
- Oversee and ensure supply and distribution activities for the local market ensuring compliance with quality requirements and optimizing costs;
- Actively collaborate with the Country Supply Manager and different stakeholders in the affiliate to ensure supply from packaging sites monitoring stocks and highlighting risks of potential obsolescence defining any necessary actions to mitigate;
- Ensure and monitor the implementation of agreements with local logistics and distribution providers focusing on efficiencies and performance indicators;
- Monitor and control the correct fulfillment of all customs formalities for products subject to customs clearance in collaboration with the Customs Assistance Center and the service company in charge verifying the payment of fees;
- Promote the digital transition by seizing appropriate market opportunities with the aim of improving efficiency and productivity in logistics and distribution processes;
- Contribute to the design and implementation of specific logistics and distribution solutions for customers together with internal and external partners;
- Ensure the correct setup of product Master Data and Supply Chain flows considering the life cycle of Roches product portfolio;
- Lead and collaborate with key internal and external stakeholders (Quality Regulatory suppliers) for the implementation of Supply Chain projects in order to improve services offered in the local market (cold chain home delivery etc.;
- Support the definition and of risk management related to logistics and distribution services including the definition of risk mitigation actions (continuity plans);
- Collaborate with internal functions for the management of production criticalities.
Requirements
- Masters Degree in management engineering business economics and/or statistics;
- 35 years of proven experience in multinational and structured companies in Logistics Distribution and Customer Service functions (e.g. Replenishment Coordinator Distribution Manager etc.;
- Advanced knowledge of the Office package and SAP;
- Experience in working in crossfunctional teams problemsolving and activities and deadlines prioritization plus ability to influence and negotiate;
- Advanced knowledge of Italian and English languages written and spoken (level C);
- Availability for short trips abroad to participate in international meetings.
Who we are
A healthier future drives us to innovate. Together more than 100000 employees across the globe are dedicated to advance science ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities foster creativity and keep our ambitions high so we can deliver lifechanging healthcare solutions that make a global impact.
Lets build a healthier future together.
Roche is an Equal Opportunity Employer.
Required Experience:
Manager
Employment Type
Full-Time
