Responsible for managing and upkeep of the branch Manage a team of 5 PSFs Crosssell/Upsell FD & other investment products Acquisition target Catchment area mapping Data distributions to PSFs Conduct localized marketing events
Required Qualifications and Experience
23 years of experience in customer relationship management Previous exposure/knowledge of customer service is essential Experience of establishing and maintaining relationships with business units / managers for managing daytoday business Ability to effectively communicate and implement policies and procedures Ability to manage a team across a diverse range of processes within an operational environment. Ability to maintain control direction and motivation of staff in an everchanging environment
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