Helpdesk Technician
Helpdesk Technician
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
- Active Directory work to create and maintain new users.
- Basic administration of Windows
- Basic administration of Office 365.
- Basic Phone administration for adds moves and changes.
- Works with outsourced network printer support vendor to maintain network printers.
- Identifies researches and resolves basic PC and phonerelated technical problems.
- Responds to helpdesk requests for technical support.
- Tracks and monitors technical problems to ensure a timely resolution.
- Keeps electronic logs/documentation of work.
- Facilitates office moves for PC equipment.
- Complete assigned projects.
- System administration
- Knowledge of Windows operating system.
- General understanding of client/server applications.
- Desktop administration and Help Desk
- Knowledge of current Windows Desktop and Server Products
- Knowledge of current Microsoft Office/365 products.
- Strong customer services and problem resolution skills.
- General
- Strong interpersonal skills.
- High degree of organization.
- Able to work as part of a team.
Required Experience:
IC
Employment Type
Full Time
