As a Senior Order to Cash Operations Specialist you will:
- Act as a subject matter expert in customer master data quote creation sales order control and invoicing within a global ABS team.
- Ensure effective and efficient of operational tasks in alignment with global EndtoEnd (E2E) Market to Cash (MtC) processes and supporting tools.
- Drive operations to meet KPI commitments while maintaining process consistency and quality.
- Provide input on local business needs to inform the global MtC process design and help achieve target performance metrics.
- Safeguard operational compliance with policies laws and regulations based on guidance from internal experts.
- Ensure alignment with both internal and external customer expectations while developing and maintaining expertise in MtC operations.
- Lead or participate in continuous improvement and transformation initiatives focused on standardization automation and process optimization.
- Oversee planning and prioritization of operations especially during seasonal business peaks.
What You Bring to the Table:
- 8 to 10 years of relevant experience in Global Enabling Services and/or the MarkettoCash domain.
- Bachelor s degree preferably in Finance Business Economics or a related discipline.
- Deep knowledge and handson experience with SAP ECC particularly in areas related to Order to Cash and Master Data Governance (MDG).
- Strong understanding of applicable laws regulations and internal control frameworks.
- Affinity with emerging IT tools and trends such as S/4HANA RPA process monitoring and customer portals.
- Experience in change management and operational planning.
You should possess the ability to:
- Take accountability for process performance and results.
- Optimize work processes for efficiency and accuracy.
- Effectively balance stakeholder needs and maintain strong customer focus.
- Make sound decisions under pressure and manage operational complexity.
- Collaborate across crossfunctional and global teams.
- Drive measurable results and continuous process improvements.
What We Bring to the Table:
- A critical role within a global operations environment undergoing digital and process transformation.
- The opportunity to lead initiatives impacting global Order to Cash processes.
- Exposure to modern SAP platforms and automation technologies.
- A collaborative performancedriven culture based in Eindhoven Netherlands.
As a Senior Order to Cash Operations Specialist, you will: Act as a subject matter expert in customer master data, quote creation, sales order , control, and invoicing within a global ABS team. Ensure effective and efficient of operational tasks in alignment with global End-to-End (E2E) Market to Cash (MtC) processes and supporting tools. Drive operations to meet KPI commitments while maintaining process consistency and quality. Provide input on local business needs to inform the global MtC process design and help achieve target performance metrics. Safeguard operational compliance with policies, laws, and regulations based on guidance from internal experts. Ensure alignment with both internal and external customer expectations, while developing and maintaining expertise in MtC operations. Lead or participate in continuous improvement and transformation initiatives focused on standardization, automation, and process optimization. Oversee planning and prioritization of operations, especially during seasonal business peaks. What You Bring to the Table: 10+ years of relevant experience in Global Enabling Services and/or the Market-to-Cash domain. Bachelor s degree, preferably in Finance, Business Economics, or a related discipline. Deep knowledge and hands-on experience with SAP ECC, particularly in areas related to Order to Cash and Master Data Governance (MDG). Strong understanding of applicable laws, regulations, and internal control frameworks. Affinity with emerging IT tools and trends such as S/4HANA, RPA, process monitoring, and customer portals. Experience in change management and operational planning. You should possess the ability to: Take accountability for process performance and results. Optimize work processes for efficiency and accuracy. Effectively balance stakeholder needs and maintain strong customer focus. Make sound decisions under pressure and manage operational complexity. Collaborate across cross-functional and global teams. Drive measurable results and continuous process improvements. What We Bring to the Table: A critical role within a global operations environment undergoing digital and process transformation. The opportunity to lead initiatives impacting global Order to Cash processes. Exposure to modern SAP platforms and automation technologies. A collaborative, performance-driven culture based in Eindhoven, Netherlands.