ADMINISTRATIVE ASSISTANTFRONT DESK

A leading total procurement solutions provider is recruiting for the roles of Administrator and Front Desk Officer to support its operational and customer engagement needs. The company offers endtoend procurement services that allow clients to outsource their purchasing functions enabling them to focus on their core business. With a commitment to simplifying the procurement process reducing supply chain costs and delivering timely reliable solutions the organization is seeking professionals who can contribute to operational efficiency and exceptional service delivery.

The Administrator will play a central role in coordinating internal office activities implementing operational systems and policies and ensuring seamless collaboration across teams. The focus is on driving efficiency maintaining compliance with company procedures and supporting business development and administrative functions.

The Front Desk Officer will be the first point of contact for visitors and clients responsible for delivering excellent frontline customer service managing reception activities and supporting administrative duties that contribute to a positive organizational image.

Key Responsibilities

Administrator

• Coordinate daily office operations to ensure efficiency and compliance with internal policies.
  

• Develop and implement operational procedures and best practices.
  

• Improve internal management systems to support effectiveness across departments.
  

• Work closely with internal teams to facilitate smooth inquirytoorder processes.
  

• Assist with sales and customer engagement strategies when required.
  

• Contribute to service quality improvements and customer satisfaction efforts.
  

• Support staff training coaching and career development programs.
  

• Help design and implement HR policies and practices.
  

• Integrate new systems technologies and processes to improve operations.
  

• Establish and maintain vendor and supplier relationships.
  

• Maintain accurate administrative financial and personnel records.
  

• Assist in identifying and exploring new market opportunities.
  

• Perform other duties as assigned by Management.
  

• Welcome and attend to visitors and clients in a courteous and professional manner.
  

• Manage incoming calls emails and general inquiries efficiently.
  

• Schedule and confirm appointments and meetings.
  

• Provide information about services and guide clients as needed.
  

• Perform clerical tasks such as filing data entry and updating internal records.
  

• Support the company s customer service objectives and ensure a smooth frontdesk experience.
  

• Communicate with internal departments to ensure prompt handling of requests.
  

• Maintain a clean and presentable reception area.
  

• Stay updated on services offered and internal procedures.
  

• Perform other duties as assigned by Management.
  

Requirements

Administrator

• Education: Bachelors degree in Business Administration Management or related field.
  

• Experience: Minimum of 2years experience in a similar administrative role preferably in a corporate or operationsheavy environment.
  

• Skills
  

• Strong organizational and project coordination abilities
  

• Knowledge of office management systems and procedures.
  

• Excellent written and verbal communication.
  

• Proficient in MS Office Suite (Word Excel PowerPoint).
  

• Ability to multitask prioritize responsibilities and work independently.
  

• Strong problemsolving and decisionmaking skills.
  

• Experience in working with crossfunctional teams.
  

• Education: Minimum of a diploma or HND in Business Administration Secretarial Studies or related field.
  

• Experience: At least 1 2 years of experience in a customerfacing or front office role.
  

• Skills:
  

• Excellent interpersonal and communication skills.
  

• Professional appearance and demeanor.
  

• Good time management and attention to detail.
  

• Ability to handle multiple tasks in a fastpaced environment.
  

• Proficiency in Microsoft Office applications.
  

• Courteous and customeroriented approach