Cash Applications Analyst Hospital SettingJob Title: Cash Applications Analyst Department: Revenue Cycle / Patient Financial Services Reports To: Cash Posting Supervisor / Revenue Cycle Manager FLSA Status: NonExempt Position Summary: The Cash Applications Analyst is responsible for timely and accurate posting of payments adjustments refunds and reconciliations within the hospitals revenue cycle operations. This includes managing incoming funds from various hospital departments and affiliated provider clinics. The analyst ensures that all patient and insurance payments are applied accurately to accounts monitors credit balances manages refund processes and oversees lockbox reconciliations and cash control processes. The role supports revenue integrity across inpatient outpatient and ambulatory service lines. Key Responsibilities: - Review daily batches of payments from sources including EFTs lockboxes checks and credit card payments for both hospital and provider clinic services.
- Ensure accurate cash control procedures by balancing daily deposit reports and reconciling with bank and lockbox statements.
- Apply insurance and patient payments to appropriate accounts invoices and service lines including professional and facility charges.
- Research and resolve unapplied cash or misapplied payments across multiple departments and systems.
- Identify and process refunds for patients and payers due to overpayments adjustments or claim corrections.
- Review and manage credit balances to ensure timely resolution adhering to payer rules and hospital policies.
- Reconcile cash receipts from lockbox deposits and coordinate with bank representatives for any discrepancies.
- Maintain accurate records of payment activity adjustments and refund justifications within patient accounting systems.
- Collaborate with hospital billing teams provider clinic billing staff and patient financial services to resolve discrepancies and ensure accurate account maintenance.
- Prepare reports and documentation to support audits and internal reviews related to cash posting credit balances and refund processing.
- Ensure compliance with HIPAA Medicare Medicaid and payerspecific refund guidelines.
Requirements: - High school diploma or equivalent required; associate degree in accounting business or healthcare administration preferred.
- 2 years of experience in healthcare cash posting accounts receivable or revenue cycle operations.
- Experience in a hospital setting or large provider clinic group strongly preferred.
- Familiarity with EOBs ERA files lockbox systems and hospital billing procedures.
- Proficiency with EMR and patient accounting systems (e.g. EPIC Cerner Meditech).
- Strong analytical skills attention to detail and the ability to identify and resolve payment discrepancies.
- Knowledge of healthcare compliance regulations related to refunds credit balances and cash handling.
| Required Experience:
IC