drjobs Helpdesk Specialist Junior

Helpdesk Specialist Junior

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1 Vacancy
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Job Location drjobs

Elizabeth - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Fulltime
Description

Position: Helpdesk Specialist (Junior)

Location: Elizabeth City NC (Onsite Work)

Duration: Fulltime with CompQsoft

Our client: United States Coast Guard (USCG)

Functional Responsibility:

  • Provides Phone and inperson support to users in the areas of email directories standard windows desktop applications and other applications.
  • May Serve as the initial point of contact for troubleshooting network applications and hardware/software PC and printer problems.
  • Account Management: To include creation removal and modification of user accounts.


Requirements

Required Skills:

  • The Candidate must possess the minimum Education / Qualifications:
  • Two 2 years of experience to include knowledge of PC operating systems e.g. DOS Windows as well as networking.
  • Experience in Remedy Ticketing System
  • Candidate must be able to work both independently and as part of a team.
  • Candidate must possess strong oral communication and written comprehension capabilities.

Required Experience:

Junior IC

Employment Type

Full-Time

Company Industry

About Company

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