Performs proper telephone support for the facility
Reports to: Director Plant Operations/Communications
Answers and transfers calls to the appropriate department
Acts as an answering service for physicians after office hours
Maintains constant attention and surveillance to physical plant alarms and monitors such as fire alarm monitoring system medical gas alarm panel boiler monitor emergency generator alarms and fire pump condition status alerting appropriate personnel of any issues identified
Minimum EducationHigh school diploma or equivalent Required
Required SkillsRequires critical thinking skills decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action.
Minimum Work Experience
Customer service experience Required