Sr Program Office Manager
Sr Program Office Manager
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Job Description
JOB SUMMARY
The role of the Senior Manager Program Office is to provide leadership organization and coordination to support Program Management Office (PMO)s key activities including oversight of project management team project portfolio management development of the project management team program planning and governance. Ensures all projects administered by the PMO adhere to the best practices and standard approaches for program and project management. This role also manages the change and promotes continuous improvement of project management related processes. Provides management and guidance to multifunctional project teams. Manage and enhance customer relationships.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Ensures that all projects and initiatives in project management services are aligned with business strategy and priorities.
Works with business unit leaders to develop project and program resourcing strategies to ensure optimum support for projects and for the daytoday operational activities.
Partners and collaborates directly with Program Directors/Leads to ensure PMO governance is effectively and efficiently being applied in delivery of technology initiatives.
Prepares analyzes and reports enterprise wide report to the senior management(Planned Vs Actual for Project Cost Schedule Budget Revenue Profitability Report and Milestone Progress).
Demonstrates most effective of projects within the division.
Ensures adoption and implementation of project and program management methodology and tools and oversees project and program management coaching.
Manages the development implementation and maintenance of project management policies standards procedures.
Works with Project/program Managers to review monitor project health.
Establishes and implements metrics that measure project performance.
Determines the project health by measuring the variance in scope schedule cost and quality from the respective baselines.
Develops and maintains Executive dashboard. Provide reporting to senior management and stakeholders
Conducts periodic project audits.
Monitors resource usage tracking and ensures the optimized usage of resources.
Works within the defined standards and procedures as set out by Jabil and the customer to successfully delivery the projects.
Provides processes structure and motivation to project managers to successfully achieve project goal and corporate initiatives.
Manages project managers who develop project plans with focus on achievement of project goals and corporate initiatives including project specific Key Performance Indicators (KPIs) or metrics to ensure standards are adhered to and best practice.
Remains responsible for forecasting project budget and HR needs for current and future regional needs.
Provides leaders with updates including greatest opportunities for improvement.
Demonstrates a commitment to customer service; anticipate meet and exceed expectations by solving problems quickly and effectively making customer issues a priority.
Coaches Project/Program Managers through difficult decisionmaking situations.
Builds PMO team to address the project/program for multi or enterprise level projects.
Provides processes structure and motivation to project managers to successfully achieve project goal and corporate initiatives.
Tracks evaluates and reports on deliverable status from multiple sources in a crossfunctional geographicallydistributed team environment.
Creates working relationships with project managers and other PMOs.
Drives continuous improvement through trend reporting analysis and metrics management.
Works closely with communications stakeholders and management to stay informed of important company information to evaluate and measure program effectiveness and impact on the business.
Complies with and follows all procedures within the company security policy.
Performs team member performance evaluations professionally and on time.
Demonstrates goal orientation and actionfocused pragmatic and selfdisciplined good at project planning organizing communication team motivation and delegation.
Solicits ongoing feedback from Business Units peers and customers.
May perform other duties and responsibilities as assigned.
JOB QUALIFICATIONS
KNOWLEDGE REQUIREMENTS
Project Management Professional (PMP) certification essential
Knowledge of Jabil operating policies and procedures required
Expert knowledge of Jabils culture and guiding principles
Must be adept at navigating the diversified landscape with respect to country cultures company divisions and internal hierarchies
Proficiency in use of personal computers Microsoft Office products (Excel Word and PowerPoint) and email skills required
Previous experience in electronics manufacturing
Prior experience in customer interface
Strong operational and financial knowledge required
Substantial knowledge of Jabil and demonstrated ability to leverage organization
Consultative skills (ability to understand true customer needs)
Good communications skills
Distinctive problem solving leader
Demonstrated team leadership capabilities
Person should have the following personal characteristics: strong leader professional hardcharging detailoriented reliable calm under fire creative with a cando attitude.
Experience managing multiple projects simultaneously.
Demonstrated high performance orientation detail orientation market knowledge and sound judgment
Demonstrated ability to build and leverage partnerships implement change and manage projects.
EDUCATION & EXPERIENCE REQUIREMENTS
Bachelors degree required Masters degree preferred.
PMP Certification or equivalent required
Minimum three 5 years workrelated experience required in a supervisory/management role AND
Minimum 10 years project management experience or related discipline.
Or an equivalent combination of education training and/or experience.
BE AWARE OF FRAUD: When applying for a job at Jabil you will be contacted via correspondence through our official job portal with a jabil email address; direct phone call from a member of the Jabil team; or direct email with a jabil email address. Jabil does not request payments for interviews or at any other point during the hiring process. Jabil will not ask for your personal identifying information such as a social security number birth certificate financial institution drivers license number or passport information over the phone or via email. If you believe you are a victim of identity theft contact the Federal Bureau of Investigations internet crime hotline (3 the Federal Trade Commission identity theft hotline () and/or your local police department. Any scam job listings should be reported to whatever website it was posted in.
Jabil including its subsidiaries is an equal opportunity employer and considers qualified applicants for employment without regard to race color religion national origin sex sexual orientation gender identity age disability genetic information veteran status or any other characteristic protected by law.
Accessibility Accommodation
If you are a qualified individual with a disability you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil/Careers site as a result of your disability. You can request a reasonable accommodation by sending an email to or callingwith the nature of your request and contact information. Please do not direct any other general employment related questions to this email or phone number. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.#whereyoubelong
#AWorldofPossibilities
Required Experience:
Senior IC
Employment Type
Full-Time
