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You will be updated with latest job alerts via emailJob Summary :
To support the practice of nursing and the delivery of nursing care through use of a combination of direct patient care communication modes client care support and clerical functions that is patient and family centered in an environment that exemplifies best practice and customer service and fosters relationship based care.Job Description
Essential Responsibilities:
1. Fiscal Responsibility
a. Completes assignment within time frame delegated.
Assists in transferring receiving discharging and transporting clients.
Within one hour of reporting for duty rounds on units to
collect/transport specimens and rounds on all units/departments every
hour to collect specimens and transport to appropriate department.
b. Assumes responsibility for transportation area and reports equipment
malfunctions. This includes appearance and cleanliness of area
restocking of area completing work orders and securing departmental
supplies as directed.
c. Demonstrates Time and Supply Management
Uses time productively.
Answers pages and/or returns calls in a timely manner.
Supports leadership and implementation of scheduling and supply
change to provide quality cost effective care.
Uses supplies and equipment judiciously.
d. Supports Staffing/Scheduling Needs
Calls in at least two hours prior to scheduled shift if unable to work.
Complies with EDO policy and reassignment of staff in Staffing
Guidelines policy.
Seeks approval for vacation unscheduled overtime and arranges equal
trades within job category after schedule posted and completes appropriate schedule request.
Reports to work and leaves on time; returns from breaks and lunch
periods on time. Utilizes automated time system.
Limits personal calls and social conversations during work time.
2. Quality
a. Interacts as a team player and participates in continuous quality
improvement activities within the department and organization
supporting HRH and department QI plan including Peer Review data
gathering and change process.
b. Uses common sense and skills to care for the sick or handicapped with regard to the patients age and diagnosis.
c. Offers suggestions to improve patient experience and service.
d. Documents and participates in patient care per specific unit standards and remains up to date on policies.
3. Patient Satisfaction
a. Serves as an advocate for patient rights and verbalizes HRH model.
b. Takes steps to improve patient satisfaction with care and provides timely service. Provides blanket slippers etc. for their comfort and instruction as to where they are going and for what reason to gain cooperation and minimize anxiety.
c. Adjusts routines to meet individual patient needs and assists the RN to
develop implement and communicate strategies to improve patient care
satisfaction.
d. Supports HRH goals/mission through behavior and communication with physicians associates patients/significant others/family members
visitors and the hospital as a member of the team.
4. Patient Safety
a. Transports patients safely to and from areas within the hospital as needed utilizing 2 patient identifiers safe patient mobilization and fall prevention interventions.
Checks on mode of transportation needed special needs of patient
(oxygen IV stand etc. and signs patient out of Nursing Department.
Follows hospital procedure in wheelchair cart usage using locks
brakes straps. Follow hospital procedure for any necessary patient accessories such as catheter bags chest tubes etc.
b. Introduces self to patient confirms patient identification by armband and prepares patient for transport.
c. Assumes responsibility for provision of physical and psychological needs of patients during transport practices aseptic techniques as necessary and initiates basic life support action when necessary.
d. Announces arrival of patient to requesting department and signs patient back in upon return to Nursing Department or assists patient into vehicle when transporting discharged patient.
5. Professional Growth
a. Identifies own limitations and seeks assistance when needed taking a self directed approach to learning activities or skills and followsup on
recognized needs and correction plans.
b. Shares knowledge and skills with colleagues and others including
orientation and crosstraining.
c. Demonstrates leadership and is a role mode and resource for peers as an active council member super user or preceptor.
d. Identifies professional needs and collaborates with management for
learning opportunities for self and unit.
e. Participates in development and implementation of departmental goals and attends product and practice change inservices.
6. Customer Service
a. Meets Hospital identified customer service standards; addresses ethical issues and promotes commitment to coworkers.
b. Exhibits excellent guest relations to patients visitors physicians and coworkers; shows courtesy compassion and respect; conforms to Service
Excellence requirements.
Introduces self to associates upon arrival and works as member of
team when on nursing units.
Obtains supplies as directed for departments through HRH systems.
Displays courteous cooperative and supportive behaviors and meets
hospital/department dress code for attire and ID badge.
c. Engages patient family and significant others through the practice of
AIDET (Acknowledge Identify Duration Explanation Thank You)
d. Provide a professional and quiet patient environment be flexible with
assignments staffing needs and assigned shifts.
Education and Experience Required:
High School graduate or equivalent with computer skills required.
Work Shift :
Varied Shifts (United States of America)Scheduled Weekly Hours :
0Part-Time