Logistics Support Agents Entry Level
Logistics Support Agents Entry Level
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Job Description
Office is located within Platinum Business & Convention Centre Sector 1 full time and on site.
Ensuring a continuous and correct flow of shipments respecting the companys procedures.
Timely and correct entry of data in the operating system with great attention to detail.
Monitoring the status of shipments within the department and completing the new information in the system ensuring their permanent updating in order to offer visibility to the clients and the Expeditors network.
Timely sending notifications to Expeditors offices.
Ensuring a good collaboration with the clients by permanently offering solutions to their requests.
Shipment processing only in accordance with Expeditors rules. These include all applicable internal policies procedures contained in the Operations Manual (OPS) as well as external government regulations customer policies and their needs.
Full understanding of the departments operational flow and continuous effort to improve problem areas.
Following the clients manuals (SOP instructions) and carrying out the activity according to the instructions related to the requirements of each client.
Ensuring the achievement of the performance indicators established within the company.
Communication and timely resolution of network requests.
Immediately inform managers of issues that require assistance and support.
Guarantees the observance of the quality standards specific to the company and the industry.
Respect the confidentiality of the data and the companys policies regarding this aspect.
Compliance with Performance Indicators (KPIs) within Expeditors.
Checking the accuracy of the managed documents and ensuring the compliance of the regulations according to the Expeditors policy.
Qualifications :
Because Expeditors believes and is guided by the concept hires for attitudes and train for skills previous experience in the logistics industry is not mandatory. The agents of the Support Center within Expeditors International Romania will prove the following competencies:
Have good results in individual work but also in the team
Be flexible and easily adapt to the work environment
Have initiative and the ability to develop solutions
To approach perfection work with details
Have the ability to work under stress
To respect the agreed deadlines for a certain activity
Provide quality results
Be motivated and very focused on his goal
To handle very well in conflict situations
Carry out highlevel professional communication
To be oriented towards customer satisfaction
Express himself / herself with fluency in English (written and verbal)
To be experienced in using the computer and various software applications
Have high quality standards.
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Expeditors offers excellent benefits:
- Meal Tickets
- Medical Health Plan
- Life & Accidents Insurance
- Day off for your Birthday
- Extra vacation days based on tenure
- Free shuttle service from/to Aviatorilor Metro station
- Employee Stock Purchase Plan
- Employee Referral Program Bonus
- Training and Personnel Development Program
- LinkedIn Learning free access
- Growth opportunities within the company
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
