Grocery Checkout Team Leader
Grocery Checkout Team Leader
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Job Description
Checkout Team Leader
About the Role:
We are seeking an enthusiastic and experienced Checkout Team Leader to join our team in Waterford. This is a key customerfacing role where you will lead by example ensuring exceptional service operational excellence and a smooth checkout experience for all customers.
Key Responsibilities:
Lead support and motivate the checkout team to deliver outstanding customer service.
Manage daily operations at the checkout area ensuring efficiency and accuracy.
Train develop and coach team members to meet performance standards.
Handle customer queries and resolve any issues in a professional manner.
Oversee cash handling procedures and ensure compliance with company policies.
Monitor team schedules and rota management to ensure sufficient cover during busy periods.
Implement and maintain health safety and hygiene standards.
Support management with stock control reporting and other operational tasks as required.
Ideal Candidate:
Previous experience in a team lead or supervisory role within retail or customer service.
Excellent communication and interpersonal skills.
Strong organisational and problemsolving abilities.
Ability to work in a fastpaced environment and manage competing priorities.
Proficient in cash handling and till operations.
Flexible with working hours including weekends and evenings.
What s on Offer:
A supportive peoplefocused work environment
Ongoing training and development opportunities
Staff discount and other benefits
Career progression within a growing retail network
Customer Service, Grocery, Checkout
Employment Type
Full Time
