Seasonal Cabana Cafe Host

We care about your career and are known for having the absolute best people in the industry. When you join us as a Seasonal Cabana Caf Pool Host you start a unique opportunity to become celebrated as the very best in your field. Youll learn not only from your fellow Legends but also through our awardwinning learning academy so that you can achieve the highest standards of craft service and leadership and become a legend in your own story

As a Seasonal Cabana Caf Host at The Beverly Hills Hotel here are just some of the great benefits you will receive:

50 off at bars and restaurants within all of our Dorchester Collection hotels

World class development opportunities (Service Excellence Training Diversity Equity Inclusion & Belonging Trainings Monthly Lunch & Learns)

Social events throughout the year including Quarterly Employee Appreciation Day events Quarterly Employee Awards Annual End of Year Gala

Free Meals on Duty OR Workday Lunches in the form of a prepaid contactless card

Exclusive Access to a discount platform featuring 1000s of retailers

As a Cabana Caf Host at The Beverly Hills Hotel your compensation will be $24.08 per hour.

A day in the life of our Hosts it demands high levels of energy in order to keep up. They need consistency even though the days are never alike; and creativity to tackle daily adventures. Listing all of the tasks that our Host/Hostesses accomplish would be lengthy but the list below is essential to know.

Our Host/esses are responsible for spending time getting to know our guests building relationships and institutional knowledge during their day. This will include ensuring our guests receives nothing but the best experience. Sometimes our guests have special requests shares knowledge with the relevant teams.

They anticipate our guest needs and build rapport with customers and sharing knowledge with the relevant teams. Greets escorts and seats guest as necessary. Take reservations and conduct confirmation calls. Learn and manage the online table reservation system; adding modifying removing confirming reservations.

Our hotels are truly luxury hotels. This requires preventing and correcting the imperfections and bleishes that tend to come up. Our Host/esses are relied upon to report these and work with several other positions to correct.

Communication is what keeps our departments running perfectly. Our Hosts must communicate with other departments and extended hotel team in order to ensure the alignment remains. Answer the phone in accordance with hotels standards.

The items shared are essential. However to ensure consistency our Hosts are provided with specifics on how we care for their department and our hotel. To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Light work standing and walking frequently for up to entire work shift. Exerting up to 10 pounds of force occasionally up to 20 or more pounds occasionally exerting a negligible amount of force frequently including constantly to reach lift carry push pull grasp manipulate or otherwise move objects i.e. pieces of paper files and binders. Frequent use ofcomputer keyboard (fingering) and computer mouse near and far acuity (vision) hearing talking. occasional frequency of bending squatting twisting and turning. The outlet is outdoors so exposure to sun is required however the host stand is shaded and sun block is provided. As a seasonal property long hours during peak periods sometimes required.

Youll bring your unique personality and passion to the role and the team.

You have a talent and commitment to service excellence and creativity.

Communication is what keeps our departments running perfectly. You have great communication skills with a strong customer service ethic.

English is the primary language used in our hotel. You can comfortably communicate in this language.