Bilingual Inside Sales Representative French and English

At Iron Mountain we know that work when done well makes a positive impact for our customers our employees and our planet. Thats why we need smart committed people to join us. Whether youre looking to start your career or make a change talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert sustainable solutions in records and information management digital transformation services data centers asset lifecycle management and fine art storage handling and logistics. We proudly partner every day with our 225000 customers around the world to preserve their invaluable artifacts extract more from their inventory and protect their data privacy in innovative and socially responsible ways.

Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions If so lets start the conversation.

TheBilingual Inside Sales Representativeis responsible for driving revenue growth through strategic prospecting within a defined book of business. This role involves scheduling remote meetings identifying customer requirements and mapping solutions to meet those needs. The BL Inside Sales Rep will maintain consistent customer contact through regular dials and meetings ensuring renewals customer satisfaction and collaborate with internal teams to build strong customer relationships leading to increased sales and quota attainment.

Position Responsibilities

Prospecting & Customer Engagement:

• Prospect within a defined book of business scheduling remote meetings with potential and existing customers.

• Achieve activity goals including a minimum of 100 calls and 10 customer meetings weekly with all activities recorded in Salesforce.

• Execute marketing initiatives to drive Iron Mountain footprint expansion and revenue growth.
  

Sales :

• Prepare thoroughly for each sales interaction focusing on premeeting research addressing objections and executing postmeeting followups.

• Identify customer requirements and align them with appropriate solutions through consultative selling strategies.

• Own the sales cycle from prospecting to closure ensuring seamless collaboration with customer service operations and internal sales teams.
  

Retention & Growth:

• Facilitate contract renewals by addressing customer concerns supporting engagement efforts and collaborating with renewal teams to retain atrisk accounts.

• Utilize CRM systems and analytical tools to assess customer data forecast outcomes and drive profitable growth.
  

Relationship Building & Negotiation:

• Build and maintain strong relationships with customers understanding their organizational goals and acting as a trusted advisor.

• Partner with decisionmakers to structure business strategies aligned with service levels training and expectations.

• Lead negotiations to secure optimal pricing profitability and servicelevel agreements (SLAs).

• Collaborate with customer service operations and internal sales teams for a seamless customer experience.
  

Strategic Collaboration:

• Collaborate on new business opportunities manage RFP processes and conduct competitive research to identify and execute strategies that expand the companys footprint.
  

Required Skills

• Experience & Expertise:B2B sales experience with a proven track record in managing a book of business building strategic customer relationships and executing account strategies effectively.

• Language: Must be fluent in French and English

• Strategic & DataDriven Growth: Strategic thinker with ability to align sales efforts with broader account strategies and enterprise goals. Skilled in leveraging data analytics to identify opportunities forecast outcomes and drive business growth.

• Sales & Communication Skills:Strong interpersonal negotiation and presentation skills with the ability to uncover client needs present tailored solutions and close deals in complex sales cycles.

• Tools & Trends Knowledge:Proficient in CRM systems (e.g. Salesforce) social selling tools (e.g. LinkedIn) and virtual platforms (e.g. Zoom Teams); familiar with market financial and industry trends.

• Adaptability & Drive:Resilient selfmotivated and organized with strong time management skills and a curiosity for uncovering new opportunities to improve sales performance. Proven consistent high performance.

Onboarding and Work Schedule

• Onboarding

The initial onboarding and training will take place in the office five days a week to ensure comprehensive learning and integration into our sales processes products and company culture. During this period you will receive handson training that will equip you with the knowledge of our solutions tools and tech stack. Youll also gain an understanding of our sales methodology best practices and how to deliver value to our customers.

• PostOnboarding

After onboarding youll transition to a hybrid work schedule with inoffice days on Tuesday Wednesday and Thursday and remote flexibility on Monday and Friday offering you a great worklife balance while staying connected to your team.

#LIHybrid