Credit Controller

Methods is currently recruiting for a Credit Controller to join our team on a permanent basis working on a Hybrid basis from our London Office 2 days a week as well as remote.

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Role Description:

The Credit Control team is responsible for supporting the Group Credit Manager in managing and overseeing the companys receivables and collections process.

This role involves ensuring that credit control practices are followed accurately maintaining positive customer relationships and assisting in the optimisation of cash flow. You will be expected to manage your own accounts following up on overdue invoices and providing regular updates on collections performance.

They are accountable for delivering an exemplary service on a daily and sustainable basis. This team is central to enabling the business to manage its cashflow effectively through timely and accurate MI reporting; proactive support to Sales Admin as well as delivery colleagues; and satisfying operational objectives.

The ideal candidate will have relevant experience in business operations and credit control Accounts Payable and Accounts Receivable. They will have a good grasp of the basics of financial management.

They will be able to build strong connections with colleagues at every level taking pride in working within a team that impresses customers and stakeholders daily. A highly experienced and motivated selfstarter who can work with the Credit Control in successfully ensuring policies are maintained and a smooth cash flow.

The Credit Controller has the following accountabilities:

Collection & Accounts Receivable Management:

• Take ownership of a portfolio of customer accounts ensuring timely collection of outstanding debts.

• Follow up with customers to ensure payments are received on time and escalate issues where necessary.

• Issuing Statements

• Maintain accurate records of communication with customers regarding overdue payments.

Collaboration & Reporting:

• Regularly report on your accounts to the UK Group Credit Manager including updates on outstanding debt payment arrangements and customer disputes.

• Work closely with other teams (sales administration finance) to ensure alignment in credit management processes.
  

Dispute Resolution:

• Assist in resolving customer disputes or payment issues promptly and professionally.

• Work with internal teams and escalate to the Group Credit Manager as needed for complex cases.
  

Process Adherence & Continuous Improvement:

• Follow the companys credit control policies and ensure best practices are adhered to in your daytoday activities.

• Identify and suggest improvements to streamline processes or address challenges in collections.

This role will require you to have or be willing to go through Security Clearance. As part of the onboarding process candidates will be asked to complete a Baseline Personnel Security Standard; details of the evidence required to apply may be found on the government website Gov. If you are unable to meet this and any associated criteria then your employment may be delayed or rejected. Details of this will be discussed with you at interview

• Bachelors degree in finance Accounting Business Administration or a related field (preferred).
• Previous experience in a credit control or collections role is a plus.
  

Note: Other duties may be assigned from time to time

Ideal candidates will demonstrate:

• Experience within Accounts Payable and Receivable functions

• Experience using Salesforce is an advantage

• Competent in using MS Office tools Microsoft Excel PowerPoint Word SharePoint and Teams

• Experience developing clear highquality communications

• Team player

• High attention to detail with a highly organised and methodical approach

• Flexible and adaptable in approach

• Resilience when under pressure

Methods is passionate about its people; we want our colleagues to develop the things they are good at and enjoy.

By joining us you can expect

• Autonomy to develop and grow your skills and experience
• Be part of exciting project work that is making a difference in society
• Strong inspiring and thoughtprovoking leadership
• A supportive and collaborative environment

As well as this we offer:

Developmentaccess to LinkedIn Learning a management development programme and training

Wellness24/7 Confidential employee assistance programme

Social office parties pizza Thursdays and commitment to charitable causes

Time off25 days a year prorated

PensionSalary Exchange Scheme with 4 employer contribution and 5 employee contribution

Discretionary Company Bonusbased on company and individual performance

Life Assuranceof 4 times base salary

Private Medical Insurancewhich is noncontributory(spouse and dependants included)

Worldwide Travel Insurancewhich is noncontributory(spouse and dependants included)

Benefits Platformoffering various retail and leisure discounts