Product Specialist II
Product Specialist II
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Salary Not Disclosed
1 Vacancy
Job Description
Resideos Products & Solutions business is currently seeking a Product Specialist II to support our security product portfolio. The Product Specialist will play a key role in contributing to product performance analysis assisting in product lifecycle management and supporting NPI activities. This role will provide technical expertise supporting cross functional teams including product management sales engineering and customer support and ensure customer satisfaction through product demonstrations issue resolution and feedback collection.
This position reports to the Senior Director of Product Management for Security.
JOB DUTIES:
- Assist in resolving customer issues and inquiriesby collaborating with technical support and engineering teams.
- Support sales teams with technical expertisehelping to address customer needs and productrelated questions.
- Assist in defect analysisby collaborating with engineering and quality teams to identify root causes and drive product improvements.
- Provide detailed product information and demonstrations to customersensuring they understand product capabilities and value.
- Execute product sunset and New Product Introduction (NPI) activities ensuring smooth transitions and effective market launches.
- Collect and analyze customer feedbackto inform product improvements and enhance user experience.
- Monitor and analyze product performance metricsto identify trends and areas for optimization.
- Work crossfunctionallywith product management engineering and marketing teams to align product initiatives with business goals.
- Support trade showsby providing product expertise and engaging with customers and industry professionals.
- Conduct research and asses competitivesolution by providing insights on emerging sensing and wireless technologies.
MUSTHAVES:
- 2 years of experience in a related field such as Product Engineering or Business Strategy (a combination of relevant experience is preferred).
- 1 years of experience with New Product Development and New Product Introduction (NPI) processes.
- Strong analytical skills with the ability to interpret product data and customer feedback.
- Excellent communication and presentation skills with the ability to convey technical information to diverse audiences.
- Ability to travel up to 10.
WE VALUE:
- Bachelors degree in Marketing Engineering or a related field.
- Experience in the security industry or wireless or sensing technology sectors.
- Strong problemsolving abilities and a customercentric mindset.
- Proven ability to work effectively in crossfunctional teams.
- Familiarity with product lifecycle management and market launch strategies.
- Ability to adapt and thrive in a fastpaced dynamic work environment.
WHATS IN IT FOR YOU:
- Comprehensive benefits including health and life insurance retirement plans vacation & holidays and more.
- The opportunity to work with innovative security solutions and contribute to shaping the future of the industry.
- A clear career growth path with opportunities to expand responsibilities develop expertise across product lines and transition into higherlevel product management roles over time.
#LIMH1
Required Experience:
Unclear Seniority
Employment Type
Full-Time
