Patient Registration I - Patient Access - Franklin - PTDays
Patient Registration I - Patient Access - Franklin - PTDays
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Salary Not Disclosed
1 Vacancy
Job Description
Overview
Kettering Health is a notforprofit system of 13 medical centers and more than 120 outpatient facilities serving southwest Ohio. We are committed to transforming the health care experience with highquality care for every stage of life. Our serviceoriented mission is in action every day whether its by providing care in our facilities training the next generation of health care professionals or serving others through international outreach.
Campus Overview
Kettering Health Franklin
- Kettering Health Franklin formerly known as Franklin/Springboro ED is located right off Interstate 75 at the Franklin/Springboro exit
- 24/7 fullservice emergency center serving the Franklin/Springboro area for 5 years
- 12 bed facility.
- Accredited by the American College of Emergency Physicians as a Level 3 Geriatric Emergency Department.
- Convenient parking
- Short wait times
Responsibilities & Requirements
Patient Registration I positions major duties include but are not limited to the following:
- Registering patients while demonstrating strong guest relations and exceptional customer service and effective communication.
- Reviewing all scheduled outpatient visits prior to service to ensure that all patients have been screened for discounts
- Ensuring that payer sources and payment arrangements and options have been discussed
- Assist patients with the completion of Financial Assistance Forms HCAP Application and Medicaid Applications (if applicable)
- Review an account for quality and confirmation and can demonstrate the ability to update all aspects of a patient account
- Demonstrate knowledge of all compliance or legally required registration forms consents literature and documents
Preferred Qualifications
Qualifications:
- Previous registration or scheduling experience strongly preferred
- Excellent written and oral communication skills
- Meets PreScreening Protocol and testing for proficiencies in computer skills phone skills and customer service knowledge
- Demonstrated competency in working in teams and ability to effectively communicate with all levels
- Ability to learn site specific patient processing software.
- Computer literate and very strong with Microsoft Office Suite.
- Ability to function in high paced often stressful environment and/or circumstances while maintaining a respectful caring and professional manner
- Flexible schedule to fit staffing needs.
Education:
- High school diploma required
- One or more years of medical office or customer service experience required
Employment Type
Part-Time
