Analytics Manager Audience Engagement
Analytics Manager Audience Engagement
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Job Description
Job Description:
Do you have a passion for transforming data into business strategy Are you an advocate for datadriven decisionmaking with 3 years of experience in data analytics Do you enjoy collaborating crossfunctionally to build bestinclass organizational data practices while leading and developing a team of data professionals Most importantly are you interested in using your data expertise to help further our mission to Be a catalyst! Ignite our communitys passion for nature and science
If so this is the position for you!
We are looking for anAnalytics Manager Audience Engagement who will lead our efforts to analyze and transform data from our Customer Relationship Management (CRM) platform to support the needs of our marketing membership and philanthropy teams. You will work closely with internal stakeholders to develop dashboards and standard reports that answer common business questions while advising and delivering on ad hoc data requests. You will support efforts to develop data literacy across the organization while leading a team of two data professionals.
Work Schedule:This is a fulltime hybrid position (onsite work requirement as agreed with direct supervisor).
Supervises:2
Essential duties:
Data Analytics
- Builds and delivers standard reports and dashboards on key audience performance metrics (visitor member donor).
- Translates business questions to data questions using data primarily from our CRM platform to conduct analysis and deliver actionable insights and recommendations.
- Creates impactful presentations delivering wellorganized and concise analyses to senior leadership.
- Collaborates crossfunctionally to establish and maintain highquality consistent data practices across the organization.
- Utilizes tools including but not limited to Microsoft Dynamics 365 Microsoft Excel Microsoft Office Suite and Qlik data visualization software.
Leadership & Supervision
- Responsible for hiring supervising and developing staff communicates job expectations and ongoing training and feedback to ensure professional development and success.
- Evaluates performance to ensure division standards and objectives are met.
- Actively champion Diversity Equity Access and Inclusion (DEAI) efforts and participates in Museumwide events.
Minimum qualifications/Requirements:
- Bachelors degree in Business Finance or comparable equivalent experience required.
- 3 years of experience in data analysis visualization and reporting required.
- 2 years of experience supervising professional staff required.
- 2 years of experience utilizing a CRM or customer database required.
- Intermediate to Advanced proficiency in Microsoft Excel and Office Suite required.
- The Museum loves science. As a science institution the Museum believes in the science behind vaccines. As a condition of employment employees must present proof that they are fully vaccinated against COVID19 on their first day of employment or receive an exemption or other reasonable accommodation due to circumstances protected under federal or state law that prevent the employee from being vaccinated. If you wish to apply for an exemption please contact Human Resources for the necessary forms. You will be notified of the decision regarding your requested exemption.
Ideal candidate will have:
- Advanced experience working with a CRM preferably Microsoft Dynamics 365 or Salesforce.
- A deep curiosity about PEOPLE understanding the behaviors motivations and interests of people in order to develop and influence creative innovative and strategic plans.
- Both a strategic and analytical mind but also a deep passion for leading guiding and motivating a team of staff.
Core values:
- We love science.
- We are curious creative and playful.
- We cultivate relationships with each other diverse communities the environment and for our future.
- We think critically and act with empathy.
Perks and Benefits of working at the Denver Museum of Nature & Science include:
A comprehensive benefits package including medical dental and vision coverage. 100 paid life insurance and longterm disability insurance. Paid timeoff for vacation sickness and holidays. 403(b) Retirement Plan with immediate eligibility to contribute and after one year of employment an employer contribution and match. An RTD Eco pass and a free Family membership to the Denver Museum of Nature & Science.
The full range of perks and benefits can be found HERE.
Application Instructions:
Please submit your cover letter and resume by Sunday July 24 2022.Resumes will not be accepted after this time.
Applications will only be accepted electronically via the Museums .
Due to the high volume ofpeople who applywe are not able to respond to specific inquiries regarding your application status.
The Museum is committed to the goal of building a culturally diverse staff to serve the needs of our visitors. We encourage individuals of all backgrounds to apply.
Required Experience:
Manager
Employment Type
Full-Time
