We are seeking a studentfocused highenergy outcomesoriented Director for Student Transitions and Family Engagement to lead our new student orientation and transition efforts. This individual will be critical in establishing a positive relationship and community culture for incoming undergraduate students and their families. The Director is responsible for the development and of programs designed to welcome students and families as key members of our Johns Hopkins University (JHU) community. In addition the director will provide pathways for engagement and connection for JHU students in their first and second years at JHU in collaboration with divisional student affairs and student services partner offices. The director must demonstrate a studentcentered and outcomesoriented philosophy to their work and a demonstrated understanding and application of student development theory and effective implementation of best practices. The director supervises six fulltime staff graduate students and a team of undergraduate employees and will serve as the convener of the undergraduate orientation committee and university collaborations.
The director reports to the Associate Vice Provost for Student Engagement and Dean of Students (AVPDoS). The Director serves on the AVP leadership team and coordinates university efforts designed to strengthen the academic personal and social success of undergraduate students and their families. STFE leverages its work to support student engagement and facilitate retention. This portfolio includes First Year Experience Second Year Experience First Year Mentor program and Family Engagement. It is responsible for coordinating orientation efforts with the JHU Peabody Institute to enhance the transition experience of undergraduate students including dual degree students.
Specific Duties & Responsibilities
Leadership and Program
- Lead the development and of New Student Transition and Family Engagement programs.
- Serve as a member of the AVPDoS Leadership Team.
- Provide oversight for preorientation and new student orientation programs including but not limited to event planning collaboration with university partners assessment and budget management.
- Oversee an operating and personnel budget of approximately $1M.
- Remain current in national trends and benchmark best practices regarding college student transition onboarding students and building and maintaining relationships with families.
- Supervise and mentor six fulltime staff members graduate assistants and undergraduate student employees providing ongoing evaluation and assessment of staff and identifying professional development opportunities.
- Lead and align strategies and resources with Division and University priorities. Recommend and monitor the use of budget personnel and facilities to ensure optimal student outcomes.
- Integrate enrollment management strategies to support student transition initiatives and programming.
- Serve as a member of the OnCall Student Expression Support Team.
- Other duties as assigned by the AVPDoS.
- The Directors responsibilities require evening and weekend hours.
CrossCampus Collaboration
- Coordinate and lead a crossuniversity New Student Orientation Steering Committee to develop and measure outcomes guide program development and execute programs and activities.
- Partner with divisions and schools as appropriate specifically with the Whiting School of Engineering Krieger School of Arts and Sciences and the Peabody Institute to coordinate the successful academic onboarding of incoming students.
- Partner with the designated Admissions liaison to align the admissions cycle and the incoming new student experience.
- Coordinate and partner with Development and Alumni Relations including Parent and Family Giving to ensure the effective implementation of Summer SendOffs in support of developing the JHU community.
- Lead campus partners in organizing and executing major undergraduatefocused programs including PreOrientation New Student Orientation and SecondYear Programming including the Student Conference the Major Fair and Family Weekend.
- Work with campus partners to implement best practices for supporting and enhancing belonging with first and secondyear students.
- Establish build and maintain collaborative working relationships with other student affairs offices including Athletics and Recreation Hopkins Dining OnCampus Living the Center for Student Success the Center for Social Concern and the Center for Diversity and Inclusion and university partners such as Mental Health Services Medical Center OnCampus Living Transportation Facilities Life Design school and division offices and others.
Strategic Communication and Assessment
- Support developing and implementing a comprehensive assessment plan for New Student Orientation Student Transition and Family Programs and services. Uses data and best practices to create and implement programs and services for the campus community and provides support consultation and training for faculty staff students and families.
- Coordinate the direction promotion assessment and internal and external communication for new student transition and orientation events in coordination with Admissions OnCampus Living Academic Advising and others.
- Lead the development and implementation of Student Affairs proactive undergraduate student family communication plan.
- Coordinate and develop new student transition/orientation information communications and other publications for distribution to students and their supporters to support university student belonging engagement and success goals.
- Develop implement publicize and promote new student programming.
Special Knowledge Skills and Abilities
- Successful candidates will bring the following experiences and demonstrate these characteristics.
- Successfully managing complex multilayered programs people and budgets.
- Demonstrated ability to lead a team work collaboratively with other areas and successfully lead projects to completion.
- Demonstrated success in developing and maintaining strong strategic partnerships with stakeholders in a higher education setting including peer department leaders faculty and other administrators.
- Ability to execute strategic initiatives meet project objectives and achieve measurable outcomes.
- Demonstrated ability to navigate complex organizations effectively and quickly build relationships across the University and its community partners and to work effectively with a wide range of people including those from diverse backgrounds.
- Demonstrated collaborative consensusbuilding and flexible leadership style.
- Proven track record of establishing strategic relationships to improve program and service delivery.
- Strong communication skills: interpersonal oral public speaking writing problemsolving and listening skills.
- Demonstrated ability to advocate for and work effectively with diverse populations.
- Experience in event management developing program goals evaluating outcomes and budgeting/monitoring expenditures.
Minimum Qualifications- Bachelors Degree required.
- Minimum of six years of progressive experience in student affairs with experience in supervision orientation new student recruitment or related fields.
- Additional related experience may substitute for required education and additional education may substitute for required experience to the extent permitted by the JHU equivalency formula.
Preferred Qualifications- Masters Degree in Higher Education Student Affairs Educational Leadership or a related field is strongly preferred.
Classified Title: Director Student Transitions & Family Pr
Job Posting Title (Working Title):Director for Student Transitions & Family Engagement
Role/Level/Range: ACRP/04/MF
Starting Salary Range: $75100 $131700 Annually (Commensurate with experience)
Employee group: Full Time
Schedule: MonFri 8:305pm with evening and weekend hours as needed.
Exempt Status:Exempt
Location:Homewood Campus
Department name: Student Transitions & Family Engagement
Personnel area: University Student Services
Required Experience:
Director