Employee Benefits Implementation Specialist
Employee Benefits Implementation Specialist
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Job Description
ABOUT HUB INTERNATIONAL:
HUB International Limited (HUB) is the 5th largest global insurance and employee benefits broker providing a broad array of property casualty risk management life and health employee benefits investment and wealth management products and services. With over 17000 employees in 500 offices throughout North America HUB has grown substantially in part due to our industry leading success in Mergers and Acquisitions.
WHAT WE OFFER YOU:
At HUB we believe in investing in the future of our employees. Our entrepreneurial culture fosters an environment of open feedback and improvement that empowers our people to make the best decisions for our customers and organization. We offer:
- Competitive salaries and benefits offerings
- Medical/dental/vision insurance and voluntary insurance options
- Health Savings Account funding
- 401k matching program
- Company paid Life and ShortTerm Disability Plans
- Supplemental Life and LongTerm Disability Options
- Comprehensive Wellness Program
- Paid Parental Leave
- Generous PTO Package Vacation Holiday Sick and Personal Time Off
- Great work/life balance because thats important for all of us!
- Focus on creating a meaningful environment through employee engagement events
- The ability to be a part of a motivated winning team with the opportunity to learn from colleagues who are amongst the top talent in the industry!
- Growth potential HUB is constantly growing and so can your career!
- A rewarding career that helps local businesses in the community
- Strong community support and involvement through HUB Gives
SUMMARY OF RESPONSIBILITIES:
HUB is seeking an experienced professional to join us as a Benefit Technology Implementation Specialist. The Implementation Specialist is called upon to assist HUB International meet and exceed client expectations by supporting clients with the delivery of our benefit technology solution. The Implementation Specialist is responsible for site configuration testing ongoing service and annual renewal changes during the implementation lifecycle.
SPECIFIC RESPONSIBILITIES:
Configure system as needed and work within the team to meet client deliverables; including but not limited to:
Configuring system as needed based on client provided requirements
Testing new and existing system functionality to ensure accuracy of client system configuration with integration regression and acceptance test plans
Develop expertise building the technology solutions
Maintain thorough understanding of all internal systems to respond to general and specialized client requests
Verify technical reference information including user guides training manuals and system requirements.
Provide resolution of client issues by responding to questions and concerns about the use of HUB International products; ability to leverage research to find resolution.
Train clients on the use of system and provide demonstrations as needed.
Update sites as requirements change each plan year or as needed throughout the plan year (this includes benefit class matrix requirements document rates permissions field options site text
Provide open communication to HUB International customers in a pleasant professional manner with a cando attitude.
Stay up to date on industry trends and best practices and perform additional responsibilities as assigned.
QUALIFICATIONS
A Bachelors Degree or equivalent combination of education and experience.
Experience with Employee Navigator or other benefit enrollment solution preferred.
Excellent written/verbal communication skills and the ability to communicate with both technical and nontechnical personnel; ability to listen clarify and respond well to questions.
Must be proficient in Microsoft Excel (VLOOKUP Pivot Tables Basic Functionality).
Must be able to quickly sort through complex subject material.
Strong analytical skillset and ability to effectively use data for strategy.
High level of productivity reliability responsibility attendance dependability organization and accuracy/thoroughness.
HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity national origin religion age color sex sexual orientation gender identity disability or veterans status or any other characteristic protected by local state or federal laws rules or regulations.
We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process please contact the recruiting team. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
