Receptionist
Receptionist
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Job Description
Job Title
ReceptionistJob Description Summary
The Receptionist reporting to the Site Account Manager will be responsible for answering incoming calls directing calls to appropriate staff mail distribution and providing additional clerical support. The Receptionist is the first point of contact for the entire organization which requires a positive attitude and polished professional appearance. This position will multi task a variety of front office activities.Job Description
Essential Duties and Responsibilities
- Welcoming onsite guests determine nature of business and announces guest to appropriate personnel.
- Answering incoming telephone calls determining purpose of callers and forwarding calls to appropriate personnel or department.
- Taking and delivering messages or transferring calls to voicemail when appropriate personnel are unavailable.
- Scheduling conference rooms.
- Assist administrative assistants with clerical duties to include copying and organizing/maintaining files.
- Coordinate with vendors and services they provide.
- Answering questions about organization and provides callers with address directions and other information requested.
- Receives sorts and distributes mail.
- Support administrative and special projects requirements as assigned.
- Operates standard office machines and equipment including computers scanners printers and copiers.
- Complies with applicable District state local and federal laws rules and regulations.
- Occasionally perform work beyond a standard 20hour work week when workload requires.
- Performs other duties as assigned.
Qualification
To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required to do so. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Education and/or Experience: Requires a thorough knowledge of office practice procedures and equipment to include filing systems reception and telephone techniques in conjunction with letter and report writing. Requires a working knowledge of those activities associated with budget management and statistical record keeping.
- Requires a competence in computerbased software programs that support this level of work including but not limited to: word processing spreadsheets presentation graphics and data entry into custom application systems.
- Must be skilled in using various standard office machines including computers copiers printers and calculators. Requires thorough knowledge of proper English usage grammar spelling and punctuation along with good mathematical skills.
- Interpersonal Skills: Requires the ability to independently perform all duties of the position efficiently and effectively. Must be able to perform tasks with speed and accuracy.
- Language Skills: Must possess the ability to communicate fluently both verbally and in writing in English. Able to respond to common inquiries or complaints from staff visitors and/or members of the community. Possess the skills necessary to draft simple correspondence and routine reports. Ability to read and interpret documents such as safety rules operating and maintenance instructions and procedure manuals.
- Mathematical Skills: Must be able to add subtract multiply and divide. Ability to perform these operations using units of American money and weight measurements volume and distance. Ability to compute ratio rate percentage and to draw and interpret bar graphs
- Computer Skills: Proficiency in the usage of database software internet software email and word processing software. Possess the knowledge to proficiently use the following programs strongly preferred: ESIS MS Word PowerPoint Publisher and Excel. The skills to type accurately and proficiently are required.
- Excellent typing skills (word processing; 5060 wpm) high level of proficiency with general office PC applications (i.e. MS Word MS Excel MS Access MS PowerPoint) and comfort with learning new applications as required.
- Demonstrated excellent organizational coordinating and personal interface skills.
- Proven job diligence dedication and attention to detail.
- Reliable and polished professional with outgoing attitude and loves to make guests feel at home.
- Commitment to work overtime on occasion.
- Comfort and experience interfacing with various levels of staff and management while working in a fastpaced environment.
- Demonstrate excellent written and verbal communication skills including the ability to successfully communicate with the public other employees and vendors.
Education (Preferred)
- A high school diploma or equivalent supplemented by postsecondary course work in a related business field is required.
Experience
- At least 23 years experience as a corporate Receptionist in a clerical or administrative role required.
- Preference to experience within the service industry.
C&W Services is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability sexual orientation gender identity protected veteran status or any other characteristic protected by law.
In compliance with the Americans with Disabilities Act Amendments Act (ADAAA) if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield please call the ADA line at or email. Please refer to the job title and job location when you contact us.
INCO: C&W ServicesEmployment Type
Full-Time
