Work Schedule
Standard (MonFri)
Environmental Conditions
Office
Job Description
When youre part of Thermo Fisher Scientific youll do challenging work and be part of a team that values performance quality and innovation. As part of a successful growing global organization you will be encouraged to perform at your best. With revenues of $40 billion and the largest investment in R&D in the industry we give our people the resources and opportunities to make significant contributions to the world.
Position Summary:
Responsibilities:
- Develop and implement AIoptimized content strategies aligned with business objectives and user needs.
- Review feedback from AI tools to identify improvement opportunities report on feedback themes and propose content solutions.
- Build and test content storage systems enabling AI tools to utilize information from various documents and design corresponding security models.
- Develop and maintain a Quick Answers data source and security model to support AI tools in responding to queries not covered in the knowledge base.
- Collaborate with the team to create and implement new content for current and future AI solutions.
Minimum Requirements/Qualifications:
Education:
- Bachelors degree or an equivalent combination of education and relevant Web Content experience required
Experience:
- 5 Years of experience in digital content creation preferably in HR.
- Understanding of LLM models and RAG
- Experience with the ServiceNow platform preferred
- SharePoint and Workday experience are a plus
Knowledge skills & abilities:
- Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community
- Strong written and verbal communication skills
- Selfstarter with ability to work productively in both individual and team settings
- Ability to collaborate and work effectively in large complex organizational structures with rapidly changing requirements and shifting priorities
At Thermo Fisher Scientific each one of our 120000 extraordinary minds has a unique story to tell. Join us and contribute to our singular missionenabling our customers to make the world healthier cleaner and safer.
Required Experience:
IC