Consultant - Veeva Clinical Operations - Managed Services Remote
Consultant - Veeva Clinical Operations - Managed Services Remote
Posted on :
13-04-2025
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1 Vacancy
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Job Description
Veeva Systems is a missiondriven organization and pioneer in industry cloud helping life sciences companies bring therapies to patients faster. As one of the fastestgrowing SaaS companies in history we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.
At the heart of Veeva are our values: Do the Right Thing Customer Success Employee Success and Speed. Were not just any public company we made history in 2021 by becoming apublic benefit corporation(PBC) legally bound to balancing the interests of customers employees society and investors.
The Role
Interested in making a rapid impact on Life Sciences organizations at the forefront of groundbreaking cures and therapies Do you love solving business problems with technology Are you passionate about enabling Clinical Operations to make Life Sciences organizations more productive and efficient
Veeva Systems is looking for driven selfmotivated Consultants with exposure to advising and implementing software solutions to help customers optimize their clinical operations in the cloud.
Veeva Vault Clinical Suite is the only unified suite of applications (eTMF CTMS SSU Payments) for clinical trial management from site selection to study archival completely adapted for Pharmaceutical Medical Device Research Organizations and Diagnostics Companies of all sizes.
As a key member of our Clinical PostImplementation Services team you will be responsible for:
Changing the culture of traditional software releases and maintenance by driving the release management process.
Leading customer postimplementation maintenance and improvement streams working across QA IT and Business teams
Translating requirements into solution design and planning the delivery of innovative customer releases adjusted to product updates.
As a Consultant you will actively collaborate across Veeva contributing ideas enhancing our delivery model and working closely with our product management team to meet the evolving needs of the industry.
This is a remote fulltime role with Veeva with occasional travel to the Veeva Budapest site. Qualified candidates must be legally authorized to be employed in Europe. Veeva Systems does not anticipate providing sponsorship for employment visa status for this employment position.
What Youll Do
- Analyze customer requirements and support solution design and architecture of trial sponsors or contract research organizations (CRO) in Vault Clinical (e.g. eTMF CTMS SSU Payments etc.
- Think critically about business requirements to help advise and design a solution for customer success that will see adoption and ensure alignment of processes to system design and functionality
- Work with customers and contribute to system design workstreams (e.g. requirements gathering configuration validation migration integration training)
- Troubleshoot issues and perform configuration changes in the system
- Define the customers business deployment plans key performance indicators and postlive governance
- Act as customer liaison managing communication between implementation and maintenance teams customer stakeholders and internal Veeva Product teams
- Guide customers in adopting Vault and industry best practices as part of postimplementation programs focused on the holistic success of the customer
- Drive change management methodology for our customers switching from onpremise to SaaS solutions
Requirements
- Experience with configuring/supporting/implementing software solutions ideally content management software or experience in the Life Sciences industry with exposure to Clinical Trials and affinity to technology
- Experience in working in a Consulting and/or Customer facing role and managing customer expectations
- Excellent verbal and written communication skills in English
- Ability to work independently with clients comprehend and translate business requirements and create corresponding solution designs
- At least a Bachelors degree in fields like Management Information Systems Computer Science Life Sciences or other similar
Nice to Have
- Knowledge and applicable work experience in the Life Sciences industry in the Clinical (MedTech Pharma Biotech) Healthcare or Pharmacovigilance spaces
- Direct experience with regulated systems or datadriven applications such as Veeva Vault solutions Oracle Siebel goBalto BioClinica CTMS Medidata Rave CTMS/Strategic Monitoring Parexel IMPACT BioOptronics Clinical Conductor PhlexEView Trial Interactive DrugDev Site Selection and Payments WingSpan eTMF and SiteZONE Complion Florence eBinders Forte Oncore and eReg NextDocs Documentum SharePoint or other technologies used in the management of clinical studies
- Knowledge of Software Validation processes and requirements
- Project management experience
- Experience in service delivery management and/or systems implementation
- Proficiency in additional European language(s)
Perks & Benefits
- Private medical insurance
- Health & wellness programs
- 1 charitable giving program
- Mentorship programs
#RemotePoland
Veevas headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
As an equal opportunity employer Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender race ethnicity religion politics sexual orientation age disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams.
If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process please contact us at.
Required Experience:
Contract
Employment Type
Full-Time
Key Skills
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