Essential Duties And Responsibilities
Other duties may be assigned. Serve as the first contact for the Financial Aid Department greeting visitors to the office and providing information and materials. Advise students and families regarding all Federal State and University financial aid programs including application procedures budgeting money and time management maintaining eligibility and other general questions via phone and front counter. Analyzes student data and checks for completeness and accuracy of the documentation (Tax Return Verification Worksheet). Processes documents for the initial and followup evaluation. Participates in outreach projects financial aid seminars student orientations and workshops held on campus and at offsite locations. Creates and maintains database and spreadsheet files. Answers and screens Departments telephone calls. Organizes and maintains file system and files correspondence and other records. Make copies; send faxes email correspondence or other printed materials. Maintains document tracking log daily as documents are received. Assists students and parents in the front office including but not limited to completing financial aid paperwork submitting online FAFSAs and answering questions.
Required Experience:
Unclear Seniority