Director Product FPA

At Qualtrics we create software the worlds best brands use to deliver exceptional frontline experiences build highperforming teams and design products people love. But we are more than a platformwe are the creators and stewards of the Experience Management category serving over 22K clients globally. Building a category takes grit determination and a disdain for conventionbut most of all it requires closeknit highfunctioning teams with an unwavering dedication to serving our customers.

When you join one of our teams youll be part of a nimble group thats empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together by passing the mic and iterating until the best solution comes to light. You wont have to look to find growth opportunitiesready or not theyll find you. From retail to government to healthcare were on a mission to bring humanity connection and empathy back to business. Join over 5000 people across the globe who think thats work worth doing.

Director Product FP&A

Why We Have This Role

At the forefront of Qualtrics continued rapid growth and category leadership in Experience Management the Product UX and Engineering (PXE) organization is charting our future. We are seeking a strategic and influential Director of Finance to be the dedicated financial leader and partner to the President of PXE and their executive leadership team including SVPs/VPs across Product UX Engineering Security and Product Operations. This pivotal role will be the central finance voice in driving product strategy optimal resource allocation informing critical investment prioritization and shaping the strategic financial direction for these core innovation engines collaborating closely with crossfunctional teams to achieve these outcomes. By providing deep product performance insights and proactively managing our cost base particularly in cloud hosting and vendor expenses you will directly contribute to maximizing our gross margin and accelerating the delivery of worldclass products and experiences to our global customer base.

How Youll Find Success

• Strategic Financial Acumen with Product & Technology Depth: A strong understanding of SaaS business models product development lifecycles engineering operations user experience principles and the ability to translate product strategy pricing considerations and buy/build/partner analyses into financial implications and insights.
• Exceptional Communication and Influencing Abilities: The capacity to build trust and strong relationships with senior product engineering and UX leaders clearly articulate complex financial insights to both financial and nonfinancial audiences and effectively influence strategic decisionmaking including pricing and longterm product roadmap choices.
• Analytical Rigor and Business Insight Generation: The aptitude to analyze complex financial and product performance data identify key trends develop actionable insights that inform product strategy resource allocation and cost optimization (especially cloud hosting and vendor costs) and drive datadriven decisions within crossfunctional teams.
• Collaborative CrossFunctional Partnership: The ability to work effectively and build strong working relationships with diverse teams including Product Management Engineering UX Product Operations and Business Planning to achieve shared objectives and drive impactful financial outcomes.
• Proactive ProblemSolving and Initiative: A resultsoriented mindset with the ability to anticipate financial challenges and opportunities develop creative solutions and proactively drive initiatives to improve financial performance and support strategic goals.
• Proven Leadership and a Passion for Team Development: Demonstrated experience in leading mentoring and developing a finance team (with the expectation of leading a team of 35 people over time). A genuine passion for fostering a collaborative and highperforming team culture and a track record of growing individuals in their careers will be critical.
• Understanding of Gross Margin Drivers and Optimization: A strong grasp of the key factors influencing gross margin within a SaaS business and a proven ability to develop and execute strategies to improve and effectively manage gross margin particularly in the context of product costs and pricing.

How Youll Grow

• Deepen Your Strategic Influence in Product & Technology: Youll gain unparalleled exposure to the strategic decisionmaking processes within a leading SaaS companys core innovation engine. By working directly with the President of PXE and their leadership team on critical product roadmap decisions pricing strategies and buy/build/partner analyses youll develop a nuanced understanding of how financial insights directly shape the future of our products and the broader business.
• Expand Your Leadership Capabilities in a Dynamic Environment: Youll have the opportunity to build and develop a highperforming finance team honing your leadership coaching and talent development skills. This role offers a platform to establish best practices for financial support within a fastpaced innovative environment allowing you to leave a lasting impact on the Finance organization and the individuals you lead.
• Broaden Your CrossFunctional Expertise and Business Acumen: By collaborating closely with diverse teams across PXE GTM Finance and Strategy functions youll gain a holistic understanding of the interconnectedness of these functions. This exposure will significantly enhance your overall business acumen providing valuable insights into product development gotomarket strategies and operational within a successful SaaS organization.

Things Youll Do

• Drive Strategic Product Decisions: Youll directly influence the longterm direction of Qualtrics products by providing rigorous financial analysis for product roadmap decisions including buy build or partner evaluations and by playing a key role in pricing strategies. How: Develop robust financial models analyze market trends and competitive landscapes and present clear datadriven recommendations to the President of PXE and the leadership team.
• Optimize Resource Allocation for Innovation: Youll ensure that investments across Product Engineering and UX are aligned with strategic priorities and deliver maximum return. How: Lead the annual budgeting and quarterly forecasting processes critically evaluate investment proposals and establish clear financial accountability for resource utilization across different product lines and initiatives.
• Elevate Product Performance Insights: Youll provide the PXE organization with a deep understanding of product profitability key performance indicators and areas for improvement. How: Develop comprehensive product performance dashboards and reports conduct indepth variance analyses and proactively communicate insights to crossfunctional product teams to inform strategic and operational adjustments.
• Maximize Gross Margin: Youll be instrumental in improving Qualtrics profitability by strategically managing the cost base within PXE particularly focusing on cloud hosting and vendor expenses. How: Partner with Engineering and Product Operations to identify cost optimization opportunities negotiate vendor contracts and implement best practices for managing cloud infrastructure costs.
• Build and Empower a HighPerforming Finance Team: Youll shape the financial support structure for the PXE organization by building mentoring and developing a team of finance professionals. How: Recruit top talent establish clear roles and responsibilities provide ongoing coaching and development opportunities and foster a collaborative and resultsoriented team culture.
• Serve as a Trusted Business Partner: Youll become a goto financial expert for the President of PXE and their leadership team providing proactive insights and guidance on a wide range of strategic and operational matters. How: Build strong relationships based on trust and credibility actively participate in leadership team meetings and provide timely and relevant financial perspectives on key business challenges and opportunities.

What Were Looking For On Your Resume

• Demonstrated experience providing strategic financial leadership and partnership to senior leaders (Clevel) evidenced by tangible contributions to key business decisions.
• A proven track record of developing and presenting clear datadriven financial insights that have directly influenced strategy resource allocation or investment prioritization.
• Experience building and leading highperforming finance teams in dynamic environments showcasing your ability to develop talent and foster a collaborative team culture.
• Significant involvement in financial planning and analysis including budgeting forecasting and longrange planning with a focus on driving alignment with strategic objectives.
• Experience in analyzing and optimizing cost structures ideally including a focus on COGS (e.g. cloud hosting vendor management) within a SaaS or technology business.
• A history of successfully partnering with crossfunctional teams (e.g. Product Engineering Operations) to achieve shared goals and drive measurable financial outcomes.

What You Should Know About This Team

• Direct Impact on Innovation: We are deeply embedded within the PXE organization providing the financial compass that guides strategic decisions impacting the products used by tens of thousands of customers globally.
• Collaborative and GrowthOriented Culture: We operate as a tightknit highly collaborative unit that values diverse perspectives and open communication. Youll be empowered to contribute your ideas from day one working alongside passionate leaders who are committed to continuous learning and collective success.
• High Visibility and Strategic Influence: This team is a trusted partner to senior leadership including the President of PXE and their VPs/SVPs. Youll have significant exposure to executivelevel decisionmaking and the opportunity to influence the financial strategy and operational plans of a core part of Qualtrics business.

Our Teams Favorite Perks and Benefits

• Work life integration is deeply important to us we have frequent office events team outings and happy hours
• Qualtrics Experience Program $1800 for an experience of your choosing (eligible after a year)
• We take pride in our offices design aiming at fostering creativity from our rooftop views to an open and collaborative work space.
• 30 paid days off 15 PTO 5 Personal Days 10 Holiday Closures (additional after a year)
• On top of standard benefits package (medical employees and their families dental vision life insurance etc) we provide snacks drinks and free lunches in our office
• Free lunches in the office
• Gym onsite

The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays plus one day selected by your organizational leader. These purposeful inperson days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week work where you want owning the integration of work and life.

Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability status as a protected veteran or any other protected characteristic.

Applicants in the United States of America have rights under Federal Employment Laws:Family & Medical Leave ActEqual Opportunity EmploymentEmployee Polygraph Protection Act

Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process to perform essential job functions and/or to receive other benefits and privileges of employment please let your Qualtrics contact/recruiter know.

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