Director - Entertainment
Director - Entertainment
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Overview
As the latest jewel in the renowned Hard Rock crown this exceptional venue is set to redefine entertainment and hospitality in Canadas capital city.
Boasting a prime location Hard Rock Hotel & Casino Ottawa will be a stunning fusion of contemporary style and timeless rock n roll flair. The moment you step inside youll be transported into a world of music memorabilia and nonstop excitement.
Are you ready to experience the ultimate rock star treatment in the heart of Ottawa Let the countdown begin!
POSITION SUMMARY
The incumbent in this position oversees and directs all entertainment functions for Hard Rock Live Hard Rock Cafe Hotel and Casino floor to include Managing Relationship with our promoter partner and other content providers as it relates to Booking and Marketing Contracts calendar management and fiscal management of entertainment department stage operations showroom operations and related entertainment venues/areas as well as overseeing the Vibe of the Hotel and Casino floor. Deliver a service level which creates an atmosphere that makes our guests want to return giving each guest a positive memorable entertainment experience.
Responsibilities
PRIMARY RESPONSIBILITIES
- Act as the General Manager of Hard Rock Live venue oversee all areas including Production Operations Front of House Security Show Settlements and Ticketing.
- Manage relationship with promoter partner as it relates to Booking and Marketing functions.
- Work with content provider partnersc to ensure appropriate advertising billing and facilitation of all acts. Focuses on maximizing ticket sales and yielding revenue in all outlets.
- Interfaces with and serves as a liaison to the corporate entertainment and talent buying team on all programming ticketing sales and marketing and entertainment operations matters
- Develops policies and procedures related to the entertainment department to ensure efficient and effective operations.
- Implements oversees and ensures the planning of all entertainment events and property venues and develops high quality entertainment schedule in all outlets.
- Establishes operating department standards guidelines and objectives and maintains other administrative processes such as budget and staffing to ensure proper planning efficient and effective operation.
- Develops and administers capital operating and staffing budgets.
- Creates an atmosphere that induces guests to make Hard Rock Hotel & Casino their choice for gaming entertainment; responsible for actively building and retaining guest relations in order to provide superior guest service.
- Provides extraordinary guest service positively affects interactions with customers and team members and has the resiliency to deal with difficult customers in all types of business conditions and the ability to work harmoniously with coworkers.
- Works on RX Music and manages playlists that enhance the Vibe on the Hotel & Casino floor.
- Implements oversees and insures accurate inventory control for all entertainment equipment. Ensures ambiance FF&E cleanliness and quality of all venues is managed. Works with Facilities as needed to keep quality controls and preventative maintenance plans in place.
- Ensures similar accurate accounting of all labor and related costs for all acts. Manages financial success of individual acts and total venue profitability.
- Reviews contracts and terms with legal counsel to ensure that all commitments requirements etc. are adhered to precisely.
- Maintains professional relationship with all artists.
- Provides direct oversight and supervision of Entertainment Manager Box Office Manager and Production Manager Box Office staff and ushers. Ensures EOS are managed and team member needs are fulfilled.
Ensures the adequacy and accuracy of all Entertainment advertising in all forms of media (internet publications billboards radio and TV) by working with the Marketing and Advertising departments along with. This job description reflects the positions essential functions; it does not encompass all of the tasks that may be assigned.
Qualifications
QUALIFICATIONS
- This knowledge and these abilities are typically acquired through a bachelors degree in business preferred as well as 57 years in the entertainment industry; a significant amount of management experience also desired or an equivalent combination of education and experience.
- Gaming or hospitality experience highly preferred.
ADDITIONAL REQUIREMENTS
- Must obtain and maintain all licenses / certifications
- Must be nineteen 19 years of age.
KNOWLEDGE OF
- Ability to read and comprehend industry periodicals artist riders detailed reports memos or letters.
- Ability to perform public speaking.
- Ability to read and understand all Hard Rock Hotel & Casino policies and procedures.
- Must possess basic mathematical skills to include ability to add subtract multiply and divide specific to position responsibilities.
- Proficient knowledge of Microsoft Office Excel and Word is required.
ABILITY TO
- Deliver a service level which creates an atmosphere that makes our guests want to return giving each guest a positive memorable entertainment experience.
- Routinely go above and beyond in the accomplishment of position responsibilities in an effort to play a role in the achievement of organizational goals.
- Present an image of excitement enthusiasm and outgoing personality while being able to project a professional appearance.
- Represent HRHCOttawa with media associations and any other third parties as needed.
- Must be able to push pull and lift 1050 lbs. and bend stoop and reach on a limited basis.
- Communicate clearly and concisely both orally and in writing.
- Be a strategic analytical ethical and effective motivator.
- Participate in the development and administration of goals objectives and procedures.
- Prepare clear and concise administrative and financial reports.
- Interpret and explain policies and procedures.
- Operate various types of office equipment.
- Establish and maintain effective working relationships with those contacted in the course of work.
- Be flexible to work varying shifts and time schedules as needed
Additional Details
Hard Rock International is an equal opportunity employer. We live our motto LOVE ALL SERVE ALL and strive to foster an inclusive workplace culture for every team member.
We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.
Please contact Human Resources at if you require accommodation at any time throughout the hire process.
Required Experience:
Director
Employment Type
Full-Time
