Supervisor I 116186
Supervisor I 116186
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Job Description
Since its launch in 1993 with a collection of six essential handbags Kate Spade New York has always been colorful bold and optimistic. Today it is a global lifestyle brand that designs extraordinary things for the everyday delivering seasonal collections of handbags readytowear jewelry footwear home dcor and more. Known for its rich heritage and unique brand DNA Kate Spade New York offers a distinctive point of view and celebrates communities of women around the globe who live their perfectly imperfect lifestyles.
Kate Spade New York is part of the Tapestry portfolio a global house of brands committed to stretching whats possible.
A member of the Tapestry family we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. VisitOur People page to learn more about Tapestrys commitment to equity inclusion and diversity
Responsibilities
The supervisors 3RD KEY) responsibilities include but are not limited to the following:
Client & service expert:
Expertise in the development of a clientele
Model and lead the team by developing a repeat business and maximizes sales through proactive client outreach
Build and maintain new/existing client relationships and has a strong productive client book
Maintain clientele and thank you note standards
Demonstrate strong use of selling skills
Leadership presence:
Achievement of personal sales goals
Educate team on sales plans personal sales goals store stats and drives team to achieve them
Ensure the highest level of service is provided to all customers through extensive product knowledge and the completion of product profiles
Foster a team environment by creating a fun competitive inviting atmosphere
Building brand equity:
Understand and can communicate the kate spade brand aesthetic brand philosophy and lifestyle to the sales team and customer
Ensure brand and operating standards are met to support brand consistency.
Ensure store presentation standards are achieved and maintained
Operations:
Perform and supervise store opening and closing procedures including counting register funds completing bank deposits opening and closing registers and securing facility
Accurately processes all pos transactions and inventory functions such as transfers receiving FedEx shipments repairs and damages to maintain the integrity of the inventory
Adherence to kate spade loss prevention policies and operational procedures
Qualifications
Skills and abilities required:
Two to three years prior retail experience in a similar retail environment
Strong written and verbal communication skills
Detail oriented
Proactive ability to multitask and prioritize
College degree preferred
Physical requirements:
Available to work store schedule as needed including evenings and weekends
Standing for extended periods of time
Able to safely lift boxes up to 40 pounds
Comfortable climbing ladders
Our Competencies for All Employees
- Courage: Doesnt hold back anything that needs to be said; provides current direct complete and actionable positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
- Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and valueadded in brainstorming settings.
- Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets firsthand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
- Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isnt upset when things are up in the air; doesnt have to finish things before moving on; can comfortably handle risk and uncertainty.
- Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottomline oriented; steadfastly pushes self and others for results.
- Interpersonal Savvy: Relates well to all kinds of people up down and sideways inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even hightension situations comfortably.
- Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
Our Competencies for All People Managers
- Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
- Developing Direct Reports and Others:Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each persons career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.
- Building Effective Teams: Blends people into teams when needed; creates strong moraleand spirit in theirteam; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
Kate Spade is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment hiring promotion compensation transfer training discipline and termination) are based on the applicants or employees qualifications as they relate to the requirements of the position under the consideration. These decisions are made without regard to age sex sexual orientation gender identity genetic characteristics race color creed religion ethnicity national origin alienage citizenship disability marital status military status pregnancy or any other legallyrecognized protected basis prohibited by applicable law.
Americans with Disabilities Act (ADA)
Tapestry Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process please contact Tapestry People Services ator
Visit Kate Spade at .
Work Setup
BASE PAY RANGE $ TO $
Click Here U.S Kate Spade Store Compensation & Benefits
Required Experience:
Manager
Employment Type
Hourly
