Security Supervisor
Security Supervisor
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Job Description
Job Title: Security Supervisor
Location: Swan Walk Shopping Centre Horsham
Salary:14.15 per hour
Shift Pattern: 45 Hours Per Week (Including some weekends) 09:00 18:00
Closing date: 24/04/2025
Job Ref: 732
Do you currently work in the security services industry in a customer facing role; are you eager to move your career forward to a supervisory level If so this job could be just what you are looking for.
Who we are
We are GUK and together we are proud to be at the forefront of protection management across multiple sectors. We offer the ultimate in business security solutionsand deliver the highest quality of professional havebeen assessed as being in the top 1 of companies providing manned guarding services in the UK.
About the role
You will join us as a Security Supervisor reporting directly to the Soft Services Manager. You will deputise for the Manager during periods of absence and on a day to day basis you will be involved with the management and supervision of a medium sized security team. You will be working in a modern busy Shopping Centre where you will be expected to have expert knowledge on how to deescalate conflict issues and deal with security related incidents. Your key role is to maintain security health and safety and stakeholder relationships. You will be expected to have a friendly disposition and be outgoing enough to get to know the Centre Management Team and maintain good relations. You should perform your role with diligence and instil confidence in others that you will resolve their concerns quickly. Your attitude should always focus on how can I help in all situations. You will be flexible and willing to help and act as a key part of the team. During your working day you will focused on developing and coaching staff to deliver service excellence. You will receive full training and we are looking for motivated individuals who will make a measurable contribution to the continued success of GUK.
Core Responsibilities:
- Carry out walk arounds to identify any faults ensuring the premises is maintained well presented and clean at all times
- Reporting faults to Management
- Provide information and deal with any queries from the Shopping Centre Tenants and members of the public
- To assist the Soft Service Manager with the daily running of the security team
- Preparing weekly work Rota
- Balancing holiday requests against operational needs
- Monitoring of staff sickness and conducting welfare meetings as and when needed
- General security duties
- Monitoring CCTV
- Implementing staff training as and when required.
- Ensuring staff remain compliant with GUKs and Client procedures and protocols
Musthave:
- SIA licence
- SIA CCTV Licence
- Right to work in the UK
- Excellent customer service skills
- Basic report writing and IT skills and able to compose emails and preparing incident reports.
- Proactively uses initiative to recognise priorities within own workload
- Problem solving
- A good level of spoken and written English
- Dealing with difficult people and finding solutions
Employee Benefits
GUK takes pride in offering benefits that promote health and wellbeing.
- Ride to Work Scheme
- 20 days annual leave plus bank holidays
- 3 pension contribution
- Employee Assistance Programme
- Credit Union
- Long Service Rewards
- Employee of the Month/Year
We are an equal opportunities employer we encourage applications from a diverse range of individuals. We believe that a diverse talented workforce nurtures excellence and makes us a great place to work where individuality and inclusivity are celebrated.
We reserve the right to withdraw the advert earlier than the advertised closing date if we receive too many applications.
Required Experience:
Manager
Employment Type
Full-Time
