Principal Product Analyst

What You will do:

• Working as one of the leaders within the Product Analytics team and closely with the Product Pod you will be the lead analyst responsible for driving improvement in the product through data analytics and insight.
• Lead on Experimentation and AB Testing as a key element of the role where you will run the analysis for any tests using our in house system and mentor others.
• Product Analytics at Viator is about finding opportunities to improve customer experience this is through many aspects but would include Funnel Feature and Cohort Analysis.
• Its also about Realising those opportunities working with the Product Pod to provide insight that drives change either through AB Testing or Release.
• In supporting the Objectives and Key Results were looking to drive you will play a key role in creating reporting analytics and insight views that help the team to understand the product the customer and commercial performance whilst guiding others to do the same.
• Talking about the customer were not just talking about one group so segmentation cohorts and customer understanding are at the heart of the role.

What Youll bring to the team:

• Significant Experience in a related analytical role (ideal background may include Product Analyst Data Science Product CRO Digital Analytics or Experimentation Analyst)
• Education: Bachelors Degree in an analytical field (maths economics engineering statistics computer science etc)
• Skills Advanced SQL AB Testing / Experimentation Tableau/Looker Excel etc
• Proactive ability to lead the analytics discussions driving change shaping approach
• Knowledge ideally you will have knowledge of and worked in a Product Analytics or similar role covering AB Testing Conversion Optimisation Funnel and Feature Analysis
• Customer Focus having a passion for customer understanding and their experience you will have experience of Segmentation and Cohort Analysis.
• Collaboration Your previous experience will have given the opportunity to work with Product Engineering Design etc as part of a Product Approach.
• Critical Thinking Your previous experience will demonstrate the analysis of available facts evidence observations and arguments in order to form a judgment by the application of rational skeptical and unbiased analyses and evaluation.
• Leadership You demonstrate the best approach to analytical problems applying critical thinking you lead others by example in executing best practices

Perks of Working at Viator

• Competitive compensation packages including base salary and annual bonus.
• Work your way with flexibility to suit your lifestyle. We take a remotefriendly approach to collaboration with the option to join onsite as often as youd like in select locations.
• Flexible schedule. Worklife balance is ingrained in our culture by design. Trust and accountability make it work.
• Donation matching. Give back Give more! We match qualifying charitable donations annually.
• Tuition assistance. Want to level up your career We love to hear it! Receive annual support for qualified programs.
• Lifestyle benefit. An annual benefit to spend on yourself. Use it on travel wellness or whatever suits you.
• Travel perks. We believe that travel is employee development so we provide discounts and more.
• Employee assistance program. Were here for you with resources and programs to help you through lifes challenges.
• Health benefits. We offer great coverage and competitive premiums.

Our Values

We aspire to lead; Were relentlessly curious;... want to know more Read up on our values:

• We aspire to lead. Tap into your talent ambition and knowledge to bring us and you to new heights.
• Were relentlessly curious. We push beyond the usual the known the thats just how its done.
• Were better together. We learn from accept respect support and value one another and are creating something remarkable in the process.
• We serve our customers always. We listen question respond and strive for wow moments.

We strive for better not perfect. We wont get it right the first time or every time. Well provide a safe environment in which to make mistakes iterate improve and grow.

If you need a reasonable accommodation or support during the application or the recruiting process due to a medical condition or disability please reach out to your individual recruiter or send an email to and let us know the nature of your request. Please include the job requisition number in your message.

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#ViatorSenior Product Analyst I Viator