Our client is seeking a Transfer Agent and Registrar Assistant Vice President to drive significant growth of the companys unique and fastgrowing business. If you have financial services expertise and you excel at problem solving & customer service then this could be an opportunity for you!
Responsibilities:
- Serve as the liaison between the company clients their investors and other parties such as counterparties and auditors.
- Answer questions and provide confirmations on investments AML (AntiMoney Laundering) KYC (Know Your Customer) of new account opening Fed and SWIFT wires and ACH payments.
- Assist investors by accurately answering questions regarding eligibility to enter and exit funds.
- Identify needs and quickly assess issues ask appropriate questions and complete research in order to provide solutions to the clients satisfaction and within legal compliance.
- Guide clients and investors on how to access statements by using the online portal for documents and transactions.
To Thrive You Should:
- Exhibit a welcoming clientfocused approach to all interactions and use professional communications verbal and written that are clear and concise.
- Be wellversed and knowledgeable in entering and exiting funds and solve complex client issues including AML KYC EDD source verifications.
Here Is How You Can Stand Out:
- Independently research industry best practices and regulatory mandates to answer client and investor questions.
- Organizational excellence experience in organizing resources procedures and tools efficiently and effectively to quickly resolve issues and compose messages and documentation for clients.
Qualifications:
- 7 years of financial services experience at a financial institution such as a bank private bank brokerage firm or fund administrator.
- Strong knowledge of fund administration fund operations financial services or regulatory environments.
- Expert knowledge of transfer agency operations policies and procedures.
Preferred Qualifications:
- Bachelors degree or equivalent experience.
Professional Qualifications:
- Professional communication skills including verbal virtual (video calls) and written communication.
- Expertise in client services in providing outstanding client and investor experiences.
- Exceptional organizational skills and independent research skills
Required Experience:
Chief