Assistant Executive Director

Assistant Executive Director

At MBK Senior Living were committed to putting people first our residentsandteam members. Exceeding expectations and enriching lives drives our daytoday. And its all powered by Yoi Shigoto a Japanese concept that translates to good quality work. Its more than a mantra. Its part of our companywide commitment to build trust set high standards and develop potential in ourselves and others!

Whether youre looking for a flexible parttime job or the pathway to a lasting career youll find it here at MBK Senior Livingand a whole lot more! When you join the MBK Senior Living team youll enjoy:

Impacting lives and building lasting relationships

Executing exceptional signature programs in dining fitness wellness and care

A supportive community team that encourages personal and professional growth and celebrates your

success

A funfilled energetic environment thats centered in hospitality and highquality service

Competitive salaries

Professional development training and personal coaching through our Mentor Buddy and Executive

Director in Training Programs

Education loan assistance & scholarships

Financial and legal services

Team Member discounts

Health and Wellness resources

Fulltime benefits include:

Rich benefits package including Medical Dental Vision and 401k matching up to 4

Childcare and eldercare assistance

Flexible spending accounts

If youre looking for a place where you can make an impact find purpose and joy and receive the training tools and support to reach your career goals look no further apply today!

Job Description

**REQUIRED: Oregon Administrator License**

Crystal Terrace our beautiful senior living community in Klamath Falls is looking for a dedicated Assistant Executive Director to join our leadership team.

In this handson role youll work closely with the Executive Director to help guide the daytoday operations of the community while living out the core values and principles that MBK Senior Living is known for. This is a great opportunity for someone looking to grow into a leadership role in senior living with exposure to all aspects of community management including operations accounting and human resources.

If youre passionate about making a difference and ready to take the next step in your career wed love to hear from you!

Job Summary:

The primary purpose of the Assistant Executive Director is to assist in directing the daytoday functions of the community under the supervision of the Executive Director while demonstrating the Principles and Core Values that MBK embraces. The AED is a handson training position that prepares this Team Member to assume full responsibility for the overall management and direction of the daytoday operations of the community in accordance with all Federal State local and Licensing Regulations and all Company Policies and Procedures. Additionally this role will oversee and administer community accounting systems and human resource functions confidentially and in accordance with policies procedures and regulations.

Supervisory Responsibilities:

• Hire train set performance goals and timelines monitor performance and provide coaching for front desk/concierge staff 16 employees).
• Provide leadership and guidance to department heads as needed.

Duties & Responsibilities:

Leadership & Operations Management

• Assist the Executive Director in planning developing organizing implementing and directing the daytoday functions of the community.
• Assume administrative authority responsibility and accountability for directing the management and control of the property under the direction of the Executive Director.
• Ensure compliance with all Federal State and Local regulations maintaining uptodate industry knowledge.
• Support department leaders in the development and implementation of policies and procedures fostering teamwork and collaboration.
• Promote and market the property assisting with occupancy goals and referral programs.
• Ensure that residents receive appropriate services according to their physical and emotional needs.
• Assist with resident contracts lease agreements rent increase letters and resident transfers.
• Oversee property maintenance to ensure a safe and secure environment including OSHA compliance.
• Closely manage workers compensation injuries investigations and safety complaints.
• Represent the community professionally when interacting with external agencies families and surveyors.
• Perform other duties as assigned by the Executive Director or corporate offices.

Financial & Business Office Responsibilities

• Oversee and administer all financial aspects of the community including accounts receivable collections and accounts payable.
• Ensure accurate and timely resident billing payments rent increases refunds and movein/moveout documentation.
• Work with Corporate to manage financial operations and compliance with company policies.
• Manage payroll functions including tracking hours generating payroll reports and ensuring timely submission of payroll data.
• Supervise and manage the front desk team ensuring efficiency and excellent customer service.

Human Resources Management

• Partners with Recruitment on hiring tasks employee backgrounds and onboarding tasks
• Maintain all employee records tax withholdings wage rates and training documentation.
• Assist with FMLA leaves of absence and employee benefits administration.
• Ensure compliance with labor laws and manage any legal matters related to employee relations.
• Make recommendations regarding performance reviews pay increases discipline and terminations.

Collaboration & Support

• Work closely with the Executive Director and department heads to identify and resolve issues.
• Assist in department head duties when needed including delegation or direct management in their absence.
• Promote a culture of teamwork and collaboration within the community.

NonEssential Job Duties:

• May assist in emergency resident moves.
• Order and maintain office supplies.
• Attend and contribute to staff meetings.

Education Requirements:

• 4year degree preferred; (CA requires 2 years of continuous college education).
• Bachelors degree highly desirable.

Experience Requirements (in years):

• Minimum of two 2 years experience in senior living operations.
• Experience in fundamental accounting and human resources.
• Prior supervisory or leadership experience.

Required Competencies/Licenses/Certifications:

• Microsoft Suite competency.
• Must be 21 years of age or older.

• Must have OR Administrators Certificate
• Background clearance and negative TB test (within thelast 6 months or 7 days of employment).
• Basic math skills and proficiency in Microsoft Office Suite.
• Excellent written and verbal communication skills.
• Ability to make independent decisions remain calm in emergencies and handle confidential information.
• RCFE certification preferred.

Physical Demands & Work Environment:

• Must be mobile and able to perform the physical requirements of the job bending kneeling stooping pushing pulling and repetitive motion.
• Ability to sit and work at a computer for long periods of time.
• Able to move intermittently throughout the workday and throughout the community.
• Ability to lift/carry up to 30 lbs. and push up to 20lbs. as necessary.

Schedule: Full Time (MondayFriday)

Pay: $85000$95000 annually (DOE)

Inspiring people creating experiences and supporting goals are just a few ways MBK Senior Living creates a positive work environment. Its how we support our team members serve our residents and achieve our pursuit to be the senior living provider of choice in each market we serve.

MBK Senior Living has pursued this goal for more than 30 years. Currently the company owns and operates 35 Independent Living Assisted Living and Memory Care services in senior living communities throughout the Western United States. Were proud to have been ranked among the Top 50 Best Workplaces in Aging Services by Fortune magazine and certified as a Great Place to Work by the Great Place to Work Institute since 2017.

MBK is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex disability age sexual orientation gender identity national origin veteran status genetic information or other protected reason. Our company is committed to providing access equal opportunity and reasonable accommodation for qualifying individuals in employment its services programs and activities. To request reasonable accommodation contact.

Regulatory Disclosures for Senior Living Communities with Medicaid Residents: An Excluded Party is a person that the federal or state government found not eligible to provide care and services in a facility that receives Medicare or Medicaid funding. If employed at one of our senior living communities that receives Medicare or Medicaid funding team members must not be considered an Excluded Party as defined by the U.S. Department of Health and Human Services any state Medicaid Programs and any additional federal and state government contract programs. If as a team member you learn that you are an Excluded Party at any time you must present your Excluded Party notice letter to your supervisor immediately.

Other Regulatory Requirements:If employed at one of our senior living communities team members must continually comply with certain laws and regulations that impact the company including but not limited to as applicable state licensing regulations the Health Insurance Portability and Accountability Act of 1996 (HIPAA) Resident Rights as defined by the U.S. Department of Health and Human Services and any other federal or state laws relating to team members professional licenses.

HIPAA Disclosure:

All Team Members prior to commencing employment and once employed must not be considered an Excluded Party as defined by the Medicare and state Medicaid Programs as well as other federal and state government contract programs. If as an associate you learn you are an Excluded Party you must present your Excluded Party notice letter to your supervisor immediately. An Excluded Party is a person that the federal or state government found not eligible to provide care and services in a Community that receives Medicare or Medicaid funding. In addition at all times during your employment all associates must be in compliance with certain laws and regulations that affect the company including but not limited to Resident Rights HIPAA State licensing regulations and those laws relating you an associates professional license.