General Office and Field Assistant
General Office and Field Assistant
Posted on :
13-04-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
13-04-2025
Job Description
Responsive recruiter
Mission/Purpose:
Our General Office & Field Assistant plays a vital role in ensuring the smooth operation of both our shortterm and longterm rental properties. With a focus on organization efficiency and attention to detail this role helps maintain office functionality while ensuring our properties are wellstocked clean and guestready. From managing inventory and staging rentals to conducting property inspections and movein/moveout walkthroughs this position supports seamless operations and exceptional service for our tenants guests and property owners alike.
Role Competencies:
Tidiness Maintains a clean organized office and ensures rental properties are wellkept and guestready.
Proactive Anticipates needs takes initiative and addresses tasks before they become issues.
Integrity Handles responsibilities with honesty reliability and professionalism.
Fast Response Times Quickly addresses tasks guest needs and property requirements to ensure smooth operations.
Attention to Detail Ensures accuracy in inventory management property inspections and staging for rentals.
High Standards Strives for excellence in cleanliness organization and overall property presentation.
Communication Clearly conveys information with team members vendors and guests to ensure efficiency.
Organizational Skills Keeps supplies schedules and property needs in order for seamless management.
Accountable Takes full responsibility for tasks follows through and ensures nothing is overlooked.
Key Responsibilities:
- Organize and maintain office supplies inventory and cleanliness
- Deliver and set up lockboxes and door codes at rental properties
- Restock and organize shortterm rental properties with essentials (toiletries linens etc.
- Assist with light cleaning and staging of shortterm rental properties
- Conduct movein and moveout walks documenting property conditions
- Perform basic property inspections and report maintenance needs
- General office cleanliness and assistance
- Various assignments as needed
Outcomes / Responsibilities:
Monthly Responsibilities:
- Maintain office cleanliness and ensure supplies are stocked and organized.
- Deliver and set up lockboxes and door codes for shortterm and longterm rental properties.
- Restock essentials (toiletries linens cleaning supplies) at shortterm rentals as needed.
- Conduct movein and moveout property walks documenting conditions.
- Perform routine property inspections and report any maintenance needs.
- Assist with light cleaning and staging to maintain property readiness.
- Respond quickly to any immediate propertyrelated needs or guest concerns.
Quarterly Responsibilities:
- Conduct a full inventory audit of office and rental property supplies.
- Deep clean and refresh shortterm rental properties to maintain high standards.
- Ensure all lockboxes door codes and entry systems are functioning properly.
- Identify and suggest process improvements for efficiency in restocking and property management.
- Work with the team to implement any seasonal updates or property adjustments.
KPI Tracking
Objective:
The key performance indicators (KPIs) listed below are designed to assess the performance of the General Office & Field Assistant role. These KPIs will be tracked monthly quarterly and over time to ensure that key responsibilities are met and progress is being made toward the goals set for this role.
1. Timeliness & Responsiveness
Task Completion Rate: 100 of tasks must be completed on time.- Response Time: Respond to inquiries within 1 hour on average.
- Urgent Task Response Rate: 100 of urgent tasks must be completed on time.
2. Organization & Inventory Management
- Inventory Accuracy Rate: Achieve 98 accuracy in inventory management.
- Restock Completion Rate: 100 completion of restocking essential items.
- Supply Cost Efficiency: Reduce supply costs by 5.
3. Property Maintenance & Cleanliness
- Inspection Completion Rate: 100 completion of property inspections on time.
- Maintenance Issue Reporting Rate: Report 100 of maintenance issues proactively.
- Property Readiness Score: Maintain a property readiness score of 4.8/5 or higher based on guest feedback.
4. Communication & Accountability
- Task Accuracy Rate: 100 completion of tasks with accuracy.
- FollowThrough Rate: 100 completion rate without needing reminders.
- Feedback & Issue Resolution Rate: Resolve 95 of issues within 2448 hours of identification.
5. Professionalism & Growth
- Competency Development: Demonstrate improvement in at least 3 key areas of responsibility.
- Process Improvement Suggestions: Provide 2 actionable process improvement suggestions each quarter with at least one implemented.
Review Process:
These KPIs will be tracked and reviewed regularly to ensure continuous improvement and provide feedback for further development. You will receive updates on your performance during monthly checkins and quarterly reviews.
Hours:
Hours:
MondayFriday 10:00am 2:00pm)
Flex: Saturdays 9:00am 2:00pm as needed
Compensation: $13.00 per hour
We pledge to offer the bestinclass customer service through leveraging technology RealTime communication and ongoing education for Investors Owners and Tenants. We continue to strive to be the most respected leader in the industry and strengthen our presence for Real Estate Investment Services in the area of residential sales leasing and property management in Texas.
Employment Type
Part-Time
Key Skills
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