E-Shop Specialist 953
E-Shop Specialist 953
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Salary Not Disclosed
1 Vacancy
Job Description
ABOUT EMS
EMS is a global leader in the design manufacturing and sale of precision medical devices for dental prophylaxis orthopedics and urology. With over 40 years of expertise EMS delivers innovative solutions in:
- Dental Prevention
- Urology
- Shock Wave Therapy
Guided by our core valuesRespect Excellence and Client Orientationwe ensure happy and healthy patients successful clinicians and passionate partners through the least invasive and clinically proven treatments.
MISSION
As an EShop Specialist you will manage and develop our international ecommerce platforms (Shopify & WooCommerce) ensuring their performance stability and scalability. You will serve as the technical point of contact for internal stakeholders handle configurations and integrations and contribute to strategic digital growth in collaboration with crossfunctional teams.
You will report to the Head of Digital and play a key role in supporting EMSs digital acceleration globally.
KEY RESPONSIBILITIES
ECommerce Platform Management
- Ensure smooth daytoday operations of the Shopifybased EMS eshops and WooCommerce platforms including performance updates and overall maintenance.
- Manage product catalogs including creation updates pricing categorization and product merchandising.
- Coordinate with internal teams to ensure all product launches campaigns and seasonal activities are accurately reflected online.
Technical Coordination & Troubleshooting
- Serve as the main point of contact for all technical aspects related to the eshops.
- Manage and troubleshoot issues related to payment gateways shipping integrations checkout flows and thirdparty apps.
- Liaise with developers IT or external agencies when advanced technical support or custom development is needed.
User Experience & Functional Improvements
- Optimize user journey and customer experience across the platforms including navigation search functionality and mobile responsiveness.
- Identify areas for enhancement and propose new features plugins or design adjustments to improve usability and performance.
- Implement and test updates or new tools while ensuring stability and alignment with brand guidelines.
Reporting Analysis & Documentation
- Monitor and report on key ecommerce KPIs such as sales trends traffic conversion rates and abandoned cart behavior.
- Conduct analysis using platforms such as Google Analytics or builtin ecommerce dashboards to identify insights and support decisionmaking.
- Maintain detailed documentation of platform structure processes and key configurations.
Internal Collaboration & CrossFunctional Support
- Collaborate with Marketing to align ecommerce activities with broader digital campaigns and product communication.
- Work closely with Logistics Customer Service and Finance to streamline order processing returns payments and invoicing flows.
- Support the international deployment of eshops considering language currency tax and legal variations.
EDUCATION & PERSONAL SKILLS
- Bachelors degree in IT Ecommerce Computer Science or Marketing (or equivalent experience).
- Minimum 2 years of experience with Shopify (WooCommerce experience is a plus).
- Familiarity with HTML/CSS APIs SEO basics and thirdparty integrations.
- Analytical mindset and strong problemsolving abilities.
- Excellent communication skills and ability to explain technical issues to nontechnical stakeholders.
- Fluent in English (mandatory); other languages are an asset.
- Experience in international ecommerce environments is a plus.
BEHAVIORAL COMPETENCIES
At EMS we have defined key competencies that support our Vision and Mission statements. These competencies form the cornerstone of EMS performance drivers:
- Teamwork and Collaboration Builds and maintains positive working relationships while demonstrating respect empathy and understanding.
- Adhering to Principles Acting with Values and Integrity Demonstrates honesty and integrity adhering to ethical principles and EMSs core values.
- Excellence in Consistently plans organizes and delivers highquality results.
- Agile Thinking Adapts quickly to change and solves challenges proactively.
- Innovation and Creativity Promotes continuous improvement and brings forward new ideas and solutions.
WHY JOIN US
At EMS we offer an exciting opportunity to be part of a global and successful company where you can thrive in a pleasant and supportive work environment. Enjoy the benefits of a futureproof permanent position with a flexible and selfresponsible working culture all within the framework of our unique I Feel Good corporate culture.
We are committed to fostering an inclusive workplace where all qualified candidates are valued regardless of race color religion sex sexual orientation gender identity national origin disability or other protected status.
Required Experience:
Unclear Seniority
Employment Type
Full Time
