Education Impact Consultant

At PowerSchool we are a dedicated team of innovators guided by our shared purpose of powering personalized education for students around the world. From the central office to the classroom to the home PowerSchool supports the entire educational ecosystem as the global leader of cloudbased software for K12 education. Our employees make it all possible and a career with us means youre joining a successful team committed to engaging empowering and improving the K12 education experience everywhere.

Team Overview

Our Success team ensures our partners in educational technology achieve their desired outcomes serving as champions of our customers needs. Through collaboration strong relationships and advocacy the Success team positively impacts customer retention through proactive engagement and delivering excellence to our customers.

• Description

  The Education Impact team assesses how students develop critical thinking creativity and a love of learning. Their work focuses on increasing learned effectiveness and problem solving.

  Your daytoday job will consist of:

  • Act as a clientfacing subject matter expert for a solution area and assist with client product awareness understanding and adoption
  • Serve as an adoption advisor to clients who need additional product support during their client journey
  • Meets with key client stakeholders identified by teammates to consult on adopting and using the implemented software. This consultation may involve sharing productspecific best practices aligning district goals to product solution usage and identifying and mitigating risk.
  • Partner with the Customer Success Manager to help develop and track annual goals in alignment with the school/district mission vision and strategic plan.
  • Fulfill requests submitted by the account team for assistance with clients in their assigned territory.
  • Upon request share reports and other data analysis to inform a client of their continued progress against high level goals.
  • Work crossfunctionally to recognize areas of risk and identify solutions to optimize outcomes for customer retention.
  • Support the CSM on escalations that may require productspecific knowledge to ensure customer satisfaction and retention.
  • Upon request engage with identified client to provide recommendations for optional product usage
  • Work across the Success team to support any customer meeting and/or review that requires product knowledge expertise for the discussion
  • Serve as an internal consultant to other projects functions related to solutions where EIC has expertise.
  • As needed consult on PowerSchool implementation engagements post golive to ensure client has access to ongoing resources to drive usage and adoption
  • Facilitate EICled user group webinars and act as product expert to guide webinar attendees to successfully learn about product releases roadmap seasonal productspecific topics and solution area best practices.
  • All other duties as assigned by management.

Minimum Qualifications

• Bachelors degree required
• 23 years of educational technology experience with proven ability to share best practices and strategies for driving adoption and usage of educational solutions.
• 23 years of related experience with proven ability to help lead a multidisciplinary team project operations and cultivate business development opportunities.
• Experience with the PowerSchool SchoolMessenger platform required
• Experience with Gainsight and Salesforce is a plus.
• Commitment to exceptional client service and confidently lead with credibility.
• Flexible selfstarter possessing intellectual curiosity.
• Creative problemsolving ability and a consultancy mindset.
• Ability to move multiple engagements forward while working at a detailed level.
• Able to follow critically evaluate and improve upon current processes.
• Strong organization and time management skills.
• Strong oral presentation and written communication skills.
• Excellent research and project management skills
• Excellent attention to detail and ability to work with large data sets with accurate results.
• Expert in MS Office Suite particularly PowerPoint Excel and Word.

Compensation & Benefits

PowerSchool offers the following benefits:

• Comprehensive Insurance Coverage (including Medical Dental Vision Pharmacy benefits Life Insurance and AD&D)


• Flexible Spending Accounts and Health Savings Accounts


• ShortTerm Disability and LongTerm Disability


• Comprehensive 401(k) plan


• Generous Parental Leave


• Unrestricted paid time off (known as Discretionary Time Off DTO)


• Wellness Program including ClassPass & Employee Assistance Program


• Tuition Reimbursement


• Optional Benefits: Pet Insurance Identity Theft Protection Student Debt Repayment Program and Prepaid Legal coverage

A reasonable estimate of the base compensation range for this position is $58700 $79400 USD. This compensation range is specific to the United States and it incorporates many factors including but not limited to an applicants skills and prior relevant experience and training; licensures degrees and certifications; specific geographic location; internal equity; internal pay ranges; and market data/range parameters.

EEO Commitment

PowerSchool celebrates a diverse and inclusive workplace. PowerSchool is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status. Our inclusive culture empowers PowerSchoolers to deliver the best results for our customers. We not only celebrate the diversity of our workforce we celebrate the diverse ways we work. If you have a disability and need an accommodation regarding our recruiting process please let us know by emailing