Community Dental Patient Access Rep - School Health Services
Community Dental Patient Access Rep - School Health Services
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Salary Not Disclosed
1 Vacancy
Job Description
Overview:
The community based dental team takes portable equipment into nearby schools to provide dental care. This provides the employee with a variable work location.
In addition to traditional Patient Access functions. A community dental patient access representative will also do the following:
As legal guardians are rarely present when the patient becomes registered this employee contacts parents frequently via phone to get necessary information.
Works with the dental team to collect and organize consent forms appropriately
Takes interest in learning about dental procedures to better assist with scheduling maximizing efficiency for dental team when at a school
Job Description Summary:
Job Description:
- Provides excellent customer service to patients and families by applying best practices and standard operating procedures.
- Interviews and registers patients in registration areas that report up through Patient Access.
- Obtains accurate demographic insurance and physician information on registrations.
- Screens customer data to ensure patient is eligible for insurance indicated. Communicates differences to the customer.
- Screens registrations to ensure insurance precertification and physician referral requirements are met. Instructs customer on requirements.
- Assists in identifying selfpay patients and referring them to financial assistance when applicable. Instructs customer on requirements.
- Establishes and maintains open communication with the all departments that Patient Access interacts with and clinical staff in those areas.
- Assists in the shadowing/precepting of new employees.
Education Requirement:
- High School Diploma or equivalent required.
- Associates Degree preferred.
Licensure Requirement:
(not specified)
Certifications:
CPR certification (based on position and as determined by manager).
Skills:
- Demonstrated computer skills required with the ability to navigate most current technology systems.
- Strong administrative skills.
- Excellent customer service and organizational skills.
Experience:
One year of health care experience preferred.
Physical Requirements:
OCCASIONALLY: Blood and/or Bodily Fluids Driving motor vehicles (work required) *additional testing may be required Lifting / Carrying: 010 lbs Lifting / Carrying: 1120 lbs Loud Noises Pushing / Pulling: 2640 lbs Pushing / Pulling: 4160 lbs Reaching above shoulder Squat/kneel
FREQUENTLY: Bend/twist Patient Equipment
CONTINUOUSLY: Audible speech Chemicals/Medications Color vision Communicable Diseases and/or Pathogens Computer skills Decision Making Depth perception Flexing/extending of neck Hand use: grasping gripping turning Hearing acuity Interpreting Data Peripheral vision Problem solving Pushing / Pulling: 025 lbs Repetitive hand/arm use Seeing Far/near Sitting Standing Walking
Additional Physical Requirements performed but not listed above:
Ability to multitask within a stressful environment.
The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individuals so classified nor is it intended to limit or modify the right of any supervisor to assign direct and control the work of employees under their supervision. EOE M/F/Disability/Vet
Employment Type
Full-Time
