Minimum EducationHigh school diploma or equivalent - Required
Minimum EducationTwo years college or medical office specialist education - Preferred
Required SkillsRequires critical thinking skills decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action. Must be able to function appropriately in a multi-task setting. General understanding of medical terminology and medical insurance.
Required SkillsCertifications:
BLS certification from the American Heart Association (AHA) or American Red Cross (ARC) - Required within 90 days of hire if not current upon hire.
Minimum Work Experience
2 years experience in hospital patient access/registration or medical office with emphasis on medical insurance and collections/accounts receivable - Required
Appropriate level of other hospital clerical or relevant customer service experience given consideration in lieu of
Performs receptionist registration and clerical duties associated with direct and scheduled patient admissions.
Reports to: Patient Access Supervisor