Driver License Examiner Assistant Lewistown
Driver License Examiner Assistant Lewistown
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$ 42437 - 63343
1 Vacancy
Job Description
THE POSITION
- The Department of Transportation is looking to hire a Driver License Examiner Assistant in Lewistown. This role is essential to the PennDOT team as it contributes significantly to enhancing highway safety. The position involves assisting customers at the Driver License Center with a key responsibility being the thorough examination of identity documents to prevent identity theft and fraud. Do not miss the opportunity to apply today!
DESCRIPTION OF WORK
The role of a Driver License Examiner Assistant is situated within a Driver License Center where the primary focus is to deliver driver licensing services and related assistance to the public. This position entails a professional approach to customer interaction which includes greeting individuals verifying applicant identification assisting with the completion of application forms and inputting data into online driver license application systems. The assistant is also responsible for distributing relevant forms and informational brochures tailored to the specific needs of customers.
In addition to administrative tasks the assistant administers standardized knowledge tests designed to assess applicants comprehension of motor vehicle regulations driving laws and traffic control devices. A vision screening is conducted for all applicants using a telebinocular instrument to ensure visual acuity standards are met.
The assistant is tasked with entering test results and customer applications into online software systems via a PC terminal ensuring accurate data management. They must independently address inquiries and concerns from the public demonstrating a thorough understanding of the services offered and the requirements for each including the distinctions between REAL ID and nonREAL ID products.
Furthermore the assistant provides guidance on various services related to drivers license or identification card renewals duplicates outofstate transfers and the acquisition of motorcycle licenses. They must also be wellversed in the specifics of commercial drivers licenses including restrictions and endorsements.
Upon request the assistant generates Restoration Requirements Letters for customers who visit in person. They are responsible for ensuring that the appropriate fee waiver codes are applied and documented whenever necessary adhering to the Fee Waiver Guidelines.
Compliance with all aspects of the Driver and Vehicle Services Customer Service Policy is mandatory as is the correct processing of REAL ID regulations. Additionally the assistant issues and scans the NonNative Born US Citizen/NonUS Citizen Courtesy Form ensuring that all required information is collected and processed efficiently.Interested in learning more Additional details regarding this position can be found in theposition description.
Work Schedule and Additional Information:
- Fulltime employment 40 hours per week
- Work hours are 8:15 AM to 4:45 PM Monday Friday with a 30minute lunch.
- Overtime and travel may be required to other driver license centers as needed.
- Telework:You will not have the option to telework in this position.
- Salary:In some cases the starting salary may be nonnegotiable.
- You will receive further communication regarding this position via email. Check your email including spam/junk folders for these notices.
REQUIRED EXPERIENCE TRAINING & ELIGIBILITY
QUALIFICATIONS
Minimum Experience and Training Requirements:
- One year of experience obtaining evaluating and providing information to the public.
Other Requirements:.
- You must meet the PA residency requirement. For more information on ways to meet PA residency requirements follow the link and click on Residency.
- You must be able to perform essential job functions.
Legal Requirement:
- This position requires the selected candidate to undergo and pass a Fingerprint and NameBased Criminal History Check prior to employment.
Commonwealth employees who wish to use their seniority rightsmustapply to the internal posting for their seniority rights to be considered.How to Apply:
- Resumes cover letters and similar documents willnotbe reviewed and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e. relevant detailed experience/education).
- If you are claiming education in your answers to the supplemental application questions you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
- Your application must be submitted by the posting closing date.Late applications and other required materials will not be accepted.
- Failure to comply with the above application requirements may eliminate you from consideration for this position.
Veterans:
- Pennsylvania law 51 Pa. C.S. 7103 provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans go to click the Veterans Preference tab or contact us at.
Telecommunications Relay Service (TRS):
- 711 (hearing and speech disabilities or other individuals).
If you are contacted for an interview and need accommodations due to a disability please discuss your request for accommodations with the interviewer in advance of your interview date.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit develop and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race color religious creed ancestry union membership age gender sexual orientation gender identity or expression national origin AIDS or HIV status disability or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
EXAMINATION INFORMATION
- Completing the application including all supplemental questions serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
- Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
- Your score is valid for this specific posting only.
- You must provide complete and accurate information or:
- your score may be lower than deserved.
- you may be disqualified.
- You may only apply/testoncefor this posting.
- Your results will be provided via email.
Employment Type
Full-Time
