Help Desk Specialist
Help Desk Specialist
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Salary Not Disclosed
1 Vacancy
Job Description
Title: Help Desk Specialist Tier 2
Location: Portsmouth NH Hybrid 3 days onsite)
Clearance: Active Secret
Client: US NAVY SUBMEPP
Certification: sec/sscp or BS Degree in IT
Job Description:
- MUST be a team player.
- Customer service skills (experience with call centres/help desk) Technical troubleshooting
- Ability to understand technical instructions
- Ability to work independently with escalation available and minimal supervision Ability to document technical processes
- Microsoft Office Suite knowledge a plus
- SharePoint knowledge a plus.
- Customer service skills (experience with call centres/help desk) Technical troubleshooting
- Ability to understand technical instructions
- Ability to work independently with escalation available and minimal supervision Ability to document technical processes
- Microsoft Office Suite knowledge a plus
- SharePoint knowledge a plus.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
